Lead Steward - Stewarding

Benefits

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members to stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see the full list of Team Member Benefits, please visit our career site: https://www.gotoworkhappy.com/benefits.

Job Description

The incumbent in this position is responsible for steward and cleaning operations, ensuring restaurants are supplied with clean dishes and silverware according to business needs.

Essential Duties and Responsibilities

• Follows and maintains department objectives, standards, and guidelines to ensure proper operation of the department.
• Assists in ordering and receiving all non‑food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
• Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
• Maintains open lines of communication with the Executive Chef and Director of Food & Beverage.
• Attends and participates in meetings, completing follow‑up as assigned.
• Performs work regularly and predictably.
• Other duties as assigned.

Qualifications

• Typically acquired through a minimum of one‑year progressive experience within the Stewards’ Department.
• Strong leadership and interpersonal skills.
• Excellent interpersonal, oral, and written communication skills.
• Meticulous, organized, and accurate.
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Flexibility to work varying shifts and time schedules as needed.
• Effective communication with all levels of employees and guests.
• Ability to manage multiple details and tasks concurrently in a changing environment.
• Ability to work effectively in a team environment.
• Analytical thinking about how possible solutions impact the entire operation.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• Ability to lift 30 to 40 lb.
• Frequent requirements to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
• Specific vision abilities required include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• The casino environment is hectic, fast‑paced, often crowded and noisy.
• Potential exposure to casino‑related environmental factors, including excessive noise and constant exposure to the general public.