Lead Spa Sales Specialist

Benefits

Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Training & development

Responsibilities

• Achieve monthly sales targets through membership and gift card sales
• Provide exceptional service by listening, communicating, and responding to guest’s needs
• Promote the therapeutic/wellness benefits of massage therapy and skin therapy
• Educate guests confidently and effectively about services and products
• Develop and maintain positive relationships with members of the team and guests
• Plan and implement Front Desk Sales Associate trainings

Qualifications

• Exceptional guest service and communication abilities
• At least 1-year face-to-face sales or retail management experience
• Self-starter mentality with leadership, organization, communication, and interpersonal skills
• Proficient with basic computer software and quick to learn new systems
• Fast learner with a positive and energetic demeanor
• Strong critical thinking skills, especially in resolving customer conflicts
• Passionate about interacting with people and consistently delivering outstanding service
• Must be able to work varied hours to include weekends, evenings, holidays, etc.
• Thrives in collaborative team settings