Lead Software Engineer (Site Reliability)

Core Responsibilities

• Improve resiliency engineering practices across platforms and applications, including resilient application design patterns, system observability and deployment strategies
• Incident detection, troubleshooting, and resolution
• Develop automation for incident response and infrastructure management
• Develop and support OpenTelemetry integrations for multiple application platforms (browser, ECS, lambda, etc) and languages (JavaScript, Java)
• Contribute to architectural decisions and support implementation of solutions

Skills and Qualifications

• Deep knowledge of Java or Javascript
• Practical experience developing and operating software in distributed systems environments
• Problem-solving and analytical thinking: ability to diagnose complex issues and propose efficient solutions
• Strong debugging and optimization skills for performance and scalability
• Cloud platforms: hands-on experience with AWS services and cloud infrastructure
• System architecture and design: ability to design scalable, secure, and maintainable systems
• Working knowledge of Python (or similar scripting language)
• Strong knowledge of resiliency engineering techniques for both platforms and applications
• Experience troubleshooting complex production issues and implementing effective mitigations
• Familiarity with OpenTelemetry specification and core APIs

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About the Role

Join Personal Investor Tech's Site Reliability Engineering team and lead cutting-edge SRE initiatives that impact hundreds of applications and millions of investors. You'll architect and build enterprise-scale resiliency solutions, driving our ambitious 2026 roadmap. This is an opportunity to combine deep technical expertise with strategic influence—designing OpenTelemetry integrations, implementing distributed tracing at scale, automating incident responses, and pioneering AI-enhanced diagnostics and analysis. Work alongside a collaborative, technically-focused team where your innovations in resilience engineering will shape Vanguard's next generation of client experiences.

Shape the Future of Observability at Vanguard

At Vanguard, we pride ourselves on delivering an exceptional client experience to all investors; at the core of this experience are systems that reside in a technically complex and constantly evolving resiliency landscape. Passionate, technically skilled engineers are at the center of our resiliency operations, and we are looking to grow our team.

Work Environment

We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.