Lead Software Engineer, Middleware Reliability Engineering
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
About the Role
Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. As a Lead Software Engineer, you'll lead our automation and observability initiatives ensuring billions of transactions flow seamlessly across the world's largest payment network.
What You'll Do
Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure.
Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments.
CII/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and other relevant tools to accelerate software delivery and improve code quality.
Observability Enhancement: Integrate middleware products with Prometheus and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues.
Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps practices.
AI Integration: Develop integrations with AI/ML frameworks and chatbots to enhance automation and operational intelligence.
Lead Technical Growth: Mentor team members and promote DevOps best practices across the organization.
Why You'll Love It
Meaningful Impact: Your automation will help process billions of transactions globally.
Technical Growth: Work with cutting-edge technologies and shape architectural decisions.
Professional Development: Regular learning opportunities and conference attendance.
Work-Life Integration: Flexible hybrid schedule (2-3 days in office).
Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solving.
What Makes You Thrive
You're passionate about automation and infrastructure as code.
You enjoy mentoring and knowledge sharing.
You approach problems systematically and thoughtfully.
You value collaboration and clear communication.
You're eager to learn and adapt to new technologies.
Team Culture
Collaborative environment that embraces diverse perspectives and innovative solutions.
Promotes knowledge sharing and continuous learning.
Values work-life balance and sustainable practices.
Encourages experimentation and creative problem-solving.
Supports career growth and professional development.
Impact & Growth in This Role
Lead the transformation of our infrastructure management.
Mentor and grow technical talent.
Drive adoption of modern DevOps practices.
Influence architectural decisions.
Build systems that process billions in transactions.
Pioneer AI/ML integration in operational tooling.
Qualifications
Basic Qualifications: 10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.
Preferred Qualifications: 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
Technical Foundation
10+ years of proven experience in DevOps or SRE roles, with a strong focus on middleware technologies.
Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python, Go, Java, or similar.
Solid understanding of Linux/Unix systems, networking protocols, certificate management, secret management, system design, cloud platforms (AWS, Azure, GCP), and containerization (Kubernetes, Docker).
Proficiency with monitoring tools (Prometheus, Grafana, Datadog, etc.), logging systems (ELK stack, Splunk), and tracing tools (Jaeger, Zipkin).
Proficiency in infrastructure-as-code tools such as Terraform and Ansible.
Hands-on experience with CI/CD pipelines and Jenkins.
Familiarity with AI/ML frameworks and chatbot integrations for operational automation.
Understanding of middleware technologies (Message Queues, Service Bus, API Gateways).
Experience with application servers (Tomcat, JBoss, WebSphere).
Knowledge of integration platforms and their deployment patterns.
Proficiency in troubleshooting and performance optimization.
Education
Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
U.S. Applicants Only
The estimated salary range for this position is $192,300.00 to $ 307,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.
Benefits
Medical
Dental
Vision
401(k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.