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Jobs · Information Technology · Georgia

Lead Software Engineer – AI/RAG Platform

Floor & Decor · Atlanta, GA · 3 wk ago
Information TechnologyFull-time

About the role

The IT Lead Developer will provide technical leadership for planning, designing, configuring, testing, implementing, documenting, training and maintaining the solutions for the products implemented on the ServiceNow platform to meet business needs and corporate objectives.

Responsibilities

  • Technical Leadership
    • Architect, develop, and continuously improve a production RAG agent built on Azure OpenAI — including chunking strategies, vector indexing, retrieval ranking, and prompt engineering.
    • Lead full-stack development across an Angular front end and a Python-based service and LLMOps layer.
    • Design and maintain MCP (Model Context Protocol) integrations with inventory and merchandising systems to ground AI responses in live operational data.
    • Own the model evaluation pipeline using Ragas to track faithfulness, answer relevance, and context precision metrics across releases.
    • Make architectural decisions for reliability, scalability, and observability of all AI services deployed in Azure.
  • Team & Stakeholder Collaboration
    • Lead, mentor, and conduct code reviews for a team of software engineers, fostering a culture of quality and continuous learning.
    • Work closely with product managers and business stakeholders to understand associate pain points, translate them into technical requirements, and prioritize the backlog.
    • Champion agile practices — participate in sprint planning, retrospectives, and daily stand-ups as a senior voice on the team.
    • Communicate technical trade-offs and architectural decisions clearly to both technical and non-technical audiences.
  • Innovation & Quality
    • Evaluate emerging LLM capabilities, tooling, and Azure OpenAI updates; recommend and prototype improvements to keep the platform current.
    • Establish and maintain engineering best practices including CI/CD pipelines, code quality standards, and security practices for AI workloads.
    • Troubleshoot and resolve complex issues in retrieval quality, LLM hallucination, latency, and integration reliability.

Requirements

  • 7–10 years of professional software engineering experience, with increasing scope and ownership.
  • Hands-on experience designing and deploying 2–5 production RAG agents or AI-powered applications.
  • Proficiency in Python for backend services and LLM orchestration (LangChain, Semantic Kernel, or similar frameworks).
  • Working knowledge of Angular or comparable modern front-end frameworks.
  • Demonstrated experience with Azure OpenAI services — including LLM APIs, Azure AI Search (vector/index), and associated Azure infrastructure.
  • Experience with service-based and microservice architectures, RESTful API design, and async service communication.
  • Familiarity with MCP or other tool-calling/function-calling patterns for LLM-to-system integrations.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.

Qualifications

  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure preferred) including compute, storage, networking, and IAM fundamentals.
  • Practical knowledge of agile/scrum methodologies — sprint ceremonies, story estimation, backlog grooming.
  • Experience with cloud environments (Azure

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