Lead Software Engineer, AI Platform

Your Responsibilities on the Team

• Audit and implement ServiceNow and AWS-native AI capabilities.
• Identify and leverage AI to reduce manual effort and improve service outcomes.
• Design a repeatable, domain-aligned pattern as a Spotify Backstage Software Template.
• Architect production-ready MCP servers with integrated authentication and RBAC.
• Develop reference Python MCP servers for enterprise domains like Workday.
• Implement shared authentication libraries for Entra ID and OAuth flows.
• Build a tool-accuracy eval harness to validate LLM tool behavior in CI.
• Automate registration with AWS Bedrock AgentCore Gateway.
• Manage container deployment on AWS ECS Fargate using read-only filesystems.
• Deploy infrastructure-as-code using Terraform or CloudFormation.
• Instrument observability using OpenTelemetry tracing and structured JSON logging.
• Conduct technical design reviews and architecture governance.
• Transfer knowledge to the platform team through live sessions and documentation.

Requirements

• Python Mastery: 7+ years of production Python using async frameworks like FastAPI or Starlette.
• AWS Infrastructure: Deep knowledge of IAM role chaining, Secrets Manager, ECR, and VPC networking.
• AI & Agentic Systems: Hands-on experience with Model Context Protocol (MCP) and AWS Bedrock AgentCore.
• Identity & Security: Advanced OAuth 2.0/OIDC execution, including On-Behalf-Of flows and JWT validation.
• Platform Engineering: Experience authoring Spotify Backstage templates and GitHub Actions CI/CD pipelines.
• Enterprise Integration: Proven history of integrating complex REST APIs such as Workday, Salesforce, or ServiceNow.

Education and Experience Requirements

• Experience: 8+ years of overall IT experience.
• Specialization: 6+ years of hands-on architecture and development experience.
• Leadership: Demonstrated ability to lead complex, enterprise-scale implementations.
• Communication: Excellent technical writing skills for runbooks and architecture docs.

Physical & Office/Site Presence Requirements

• Operate computer equipment and remain in a primarily sedentary position.
• Lift and carry up to 25 lbs.
• Finger dexterity is necessary.
• Location: Remote US / Onsite / Hybrid.