Lead, Shipping

About the Role

• Direct all daily shipping activities including replenishment, box making, line start, picking, QC, packing, and truck loading.
• Utilize resources to maximize both productivity and quality.
• Notify Supervisor of all issues including productivity, quality, safety systems, equipment, and employee concerns.
• Assist with training of employees in compliance with DC procedures.
• Maintain supplies and notify Supervisor of any supplies that need to be ordered.
• Act as back‑up to the Shipping/Warehouse Supervisor during absences.
• Follow applicable system procedures and process paperwork in compliance with DC procedures.
• Ensure each shipping box/package is properly packed following departmental shipping standards and guidelines; attach appropriate paperwork and forward to the Manifest Station.
• Maintain a clean, organized, and safe work area; report unsafe conditions, practices, or accidents to Supervisor, Manager, or Security.
• Follow and adhere to all Herbalife policies, rules, and regulations.
• Ensure employees maintain productivity rates based on DC management standards and assist where needed on the line.
• Maintain timekeeping policy (e.g., bring employee badge daily to clock in/out; notify supervisor of badge issues).
• Perform other duties as assigned.

Supervisory Responsibilities

Provide oversight and guidance to shipping staff, act as backup supervisor, and ensure compliance with policies and productivity standards.

Skills and Background Required

• Organizational and problem‑solving skills.
• Strong written and verbal English communication.
• Ability to solve practical problems and carry out responsibilities under general supervision.
• Flexibility to changing priorities.
• Self‑motivated with outstanding interpersonal skills; effective interaction at all levels and teamwork.
• 4 years of experience in a general warehouse environment.
• Strong customer and results orientation.
• Order picking, packing, and shipping experience.
• Experience with warehouse equipment such as scanners and carton erectors.
• 1 year of customer service experience.
• High school education or equivalent work experience.

Preferred Qualifications

• Bilingual (Spanish/English) skills.
• Lead experience.
• 2 years of college or an Associate’s degree.
• Knowledge of Microsoft Office; PTL systems a plus.
• General inventory process knowledge.
• Basic computer knowledge.

Benefits

• Group Health Programs: Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D, Short‑Term and Long‑Term Disability, Employee Assistance Program (EAP).
• Voluntary Benefit Programs: 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, Pet Insurance.
• Paid Time Off: Company‑observed U.S. holidays, floating holidays, vacation, sick time, volunteer program, paid maternity and paternity leave, bereavement leave, personal leave, and time off for voting.