Lead Service Technician - Automatic Pool Covers

About the role

We are looking for a Service Technician with Automatic Pool Cover experience to help us provide exceptional installation and repair services to our customers. The Lead Service Technician serves our customers by providing installation and repair services within the states we service. They advise both the customers and the office staff on specific jobs. Provide leadership and train service technician helpers. Travel to job sites via a service truck over long distances.

Responsibilities

• Execute high-quality installations and repairs - Install and repair automatic pool cover systems using proper techniques, troubleshoot complex issues, and ensure all work meets quality and safety standards.
• Manage service jobs from preparation through documentation - Review and confirm work orders, prepare materials and trucks, travel safely to job sites, communicate job status and issues, and accurately document all work, findings, and recommendations.
• Lead on-site service operations and develop others - Provide technical support to customers, advise truck helpers and technicians, ensure safe and clean job sites, and contribute to continuous improvement through feedback and process recommendations.

Requirements

• Possession of a valid driver’s license and a good driving record.
• Strong organizational, time management, and prioritization skills.
• Ability to multitask and self-manage in a dynamic environment.
• High school diploma or equivalent.

Benefits

• Comprehensive benefits for you and your family include: Medical, dental, and vision insurance, HSA and FSA plans available, 401(K) with 50% company match up to 6%, Paid Time Off – 3 to 5 weeks per year with weekly accruals starting day one, Holidays - 11 Paid, eligible on day one, Life/ADD Insurance and Short/Long Term Disability insurance with buy-up options.

Professional Development

• Training programs, Tuition Reimbursement, and growth opportunities.

Supportive Environment

• A culture rooted in collaboration, integrity, and respect.

Important Information

• Position Title: Lead Service Technician - Automatic Pool Covers
• Location: Louisville, Kentucky, but daily travel throughout the service area in a company vehicle
• Employment Type: On-site Status: Full-time
• Salary Range: $23 to $27/hour
• Latham Pool Products is an Equal Opportunity Employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
• Latham Pool Products is a Drug-Free Workplace Employer.
• All offers of employment are subject to applicable pre-employment requirements.