Lead Service Tech

About the role

The Lead Service Tech position is a new addition to our team, designed to support our commitment to providing top-notch temporary space solutions across 260+ locations in the US, Canada, and Mexico.

Responsibilities

• Acts in accordance with WillScot safety, transportation, and environmental policies
• Leads and acts to promote health and safety results through creating a safer workplace
• Attends safety meetings
• Maintains a clean and organized work area
• Ensures that trailers are ready for scheduled delivery dates with high 1st time quality, and within established accuracy parameters +/- 10%
• Performs repairs and modifications, where applicable, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
• Performs service-related tasks in the yard, as requested by the branch leadership to include check-in/out (off/on rent) inspections of off-rented buildings by physically inspecting to determine repair scope of work, as well as damages for customer invoicing
• Create floor plan drawings as needed and relocate fleet units within the branch lot
• Delegates tasks assigned for the day as needed to team members
• Updates production boards with status and helps with work order questions
• Pairs with Production Supervisors to escalate any issues that arise for quick resolution

Qualifications

• A high school diploma or equivalent is required
• One year of experience is required
• Must be able to delegate tasks to keep production on track
• Good communication skills are required
• Able to conduct safety walks and coach other employees on proper safety protocols
• Ability to work independently in a fast-paced environment
• Some knowledge of computers is necessary
• Carpentry knowledge and experience is preferred
• Electrical, plumbing, HVAC, and welding experience is a plus

Benefits

This position offers a generous benefits package, including medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! Variable pay opportunities such as commission, bonuses, performance rewards, or other incentive programs may also be available. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.