Lead Service Tech

About the role

As the Lead Service Tech, you will be responsible for safety, the quality work associated with the Get Ready process flow (including materials/labor, tools/equipment, and PPE), and refurbishment activities for all WillScot products. You are expected to fully comply with all WillScot policies and all relevant laws and regulations. Success in this role depends on your ability to conduct branch operations activities in a safe, cost-effective, and high-quality manner, while promoting safety throughout the day.

Responsibilities

• Acts in accordance with WillScot safety, transportation, and environmental policies
• Leads and acts to promote health and safety results through creating a safer workplace
• Attends safety meetings
• Maintains a clean and organized work area
• Ensures that trailers are ready for scheduled delivery dates with high first-time quality, and within established accuracy parameters (+/- 10%)
• Performs repairs and modifications, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and all other facets of modular building repair
• Maintains proper inventory levels of all equipment, tools, and materials required to complete daily service tasks
• Performs service-related tasks in the yard, as requested by branch leadership, including check-in/out (off/on rent) inspections of off-rented buildings by physically inspecting to determine repair scope of work and damages for customer invoicing
• Creates floor plan drawings as needed and relocates fleet units within the branch lot
• Delegates tasks assigned for the day as needed to team members
• Updates production boards with status and helps with work order questions
• Partners with Production Supervisors to escalate any issues that arise for quick resolution

Requirements

• High school diploma or equivalent is required
• 1 year of experience is required
• Must be able to delegate tasks to keep production on track
• Good communication skills
• Able to conduct safety walks and coach other employees on proper safety protocols
• Ability to work independently in a fast-paced environment
• Some knowledge of computers is necessary
• Good communication skills are required for dealing with customers, salespeople, contractors, shop personnel, and WillScot employees at various branch locations
• Carpentry knowledge and experience
• Electrical, plumbing, HVAC, and welding experience is a plus

Benefits

• Medical, dental, vision, and disability insurance
• Life insurance
• Paid time off (including company holidays)
• Tuition reimbursement
• Retirement savings plan with company match