Lead Service Sales Engineer

About the role

Position Overview: The Lead Service Sales Engineer - Brownfield Datacenter Service Sales Specialist is responsible for driving service revenue growth within existing and new, operational large scale single or multi-tenant data centers by identifying, positioning and selling Eaton’s electrical services portfolio. This role serves as the technical commercial lead for brownfield environments, owning customer engagement from opportunity identification through scope definition, proposal development and order capture. The position focuses on life cycle services for installed electrical infrastructure—ensuring reliability, uptime, safety and compliance across gray space and white space assets in live data center environments.

Responsibilities

• Own service sales strategy for existing data center campuses operating in live environments
• Identify and qualify Brownfield opportunities related to:
  • Preventive & predictive maintenance (PM, IR, torque, relay testing)
  • Emergency response, troubleshooting and corrective repair
  • Switchgear, breaker, ATS, UPS and generator modernization
  • Controls, protection, relay and monitoring upgrades
  • Engineering studies (arc flash, coordination, short circuit, load flow)
• Proactively expand annual service agreements and multi year service programs tied to uptime and risk reduction
• Act as the primary technical sales interface for data center operators, facility managers, and data center ownership teams
• Lead job walks, site assessments and Brownfield discovery sessions while facilities remain energized and operational
• Translate complex electrical conditions into clear, value-based service scopes aligned to customer risk, uptime and compliance drivers
• Maintain accurate quoting activity in Salesforce and deliver monthly sales forecasts
• Develop and present customer proposals in collaboration with the Technical Application Support team (TAS), ensuring clarity and alignment on all opportunities
• Collaborate with Eaton Engineering Services, field service engineers (FSE’s), DOC teams and Project Operations to ensure executable solutions

Requirements

Basic Qualifications:

• Bachelor’s degree from an accredited institution
• Minimum five (5) years of field service, electrical industry sales and/or electrical engineering experience
• Possess a valid driver’s license
• No relocation benefit is offered for this position.