Lead Service Sales Engineer

About the role

Position Overview: The Lead Service Sales Engineer - Brownfield Datacenter Service Sales Specialist is responsible for driving service revenue growth within existing and new, operational large scale single or multi-tenant data centers by identifying, positioning and selling Eaton’s electrical services portfolio. This role serves as the technical commercial lead for brownfield environments, owning customer engagement from opportunity identification through scope definition, proposal development and order capture. The position focuses on life cycle services for installed electrical infrastructure—ensuring reliability, uptime, safety and compliance across gray space and white space assets in live data center environments.

Responsibilities

• Own service sales strategy for existing data center campuses operating in live environments
• Identify and qualify Brownfield opportunities related to: Preventive & predictive maintenance (PM, IR, torque, relay testing); Emergency response, troubleshooting and corrective repair; Switchgear, breaker, ATS, UPS and generator modernization; Controls, protection, relay and monitoring upgrades; Engineering studies (arc flash, coordination, short circuit, load flow)
• Proactively expand annual service agreements and multi year service programs tied to uptime and risk reduction
• Act as the primary technical sales interface for data center operators, facility managers, and data center ownership teams
• Lead job walks, site assessments and Brownfield discovery sessions while facilities remain energized and operational
• Translate complex electrical conditions into clear, value-based service scopes aligned to customer risk, uptime and compliance drivers
• Maintain accurate quoting activity in Salesforce and deliver monthly sales forecasts
• Develop and present customer proposals in collaboration with the Technical Application Support team (TAS), ensuring clarity and alignment on all opportunities
• Collaborate with Eaton Engineering Services, field service engineers (FSE’s), DOC teams and Project Operations to ensure executable solutions

Requirements

• Bachelor’s degree from an accredited institution
• Minimum five (5) years of field service, electrical industry sales and/or electrical engineering experience
• Possess a valid driver’s license
• Only candidates within a 50-mile radius of Tukwila, WA; Kennewick, WA; Spokane, WA or Wilsonville, OR will be considered (Active‑Duty Military Service member candidates are exempt from this geographical limitation)
• This position requires access to export‑controlled information; applicants must be a U.S. person (U.S. citizen/national, lawful permanent resident, refugee, or asylee) to comply with U.S. government export regulations
• No relocation benefit is offered for this position

Preferred Qualifications

• Bachelor’s degree in Engineering or Business
• Previous electrical sales experience
• Previous selling service‑based solutions
• Familiarity with the operational needs of a data center

Skills

• Excellent communication skills
• Ability to work in the United States without corporate sponsorship now and in the future
• Knowledge of key customers and ability to grow relationships at multiple levels
• Ability to assess customer needs, provide clear, competitive quotations and overcome objections
• Understanding of market trends, industry issues and competitor knowledge
• Ability to leverage support personnel and work cross‑functionally
• Knowledge of Eaton electrical product and service capabilities and ability to sell solutions
• Effective implementation of Eaton’s internal sales process
• Effective interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 50%

Pay

The compensation range for this full‑time position includes base pay and target sales performance incentive, with a target total compensation