Lead Service Plumber

About the Role

Landry Mechanical is seeking an experienced Service Plumber who takes pride in their work, enjoys helping customers, and wants to be rewarded for performance. As one of the fastest-growing home service companies in Massachusetts, we offer a family-oriented culture, industry-leading training, and a workplace where contributions are recognized and rewarded.

What You'll Do

• Diagnose and repair residential and light commercial plumbing systems
• Complete service, maintenance, and drain cleaning calls
• Educate customers on repair and replacement options
• Build trust and provide exceptional customer service
• Recommend appropriate solutions and financing options
• Maintain a clean, organized, and properly stocked service vehicle
• Complete accurate invoices, paperwork, and job documentation
• Participate in team meetings, training, and company events
• Mentor and support apprentice plumbers
• Work closely with dispatch and customer service teams to ensure an outstanding customer experience

Qualifications

• Massachusetts Journeyman or Master Plumber License required
• Strong knowledge of Massachusetts plumbing codes and regulations
• Proven experience with soldering, pipe threading, fixture installation, gas leak testing and repair, and residential service plumbing
• Valid driver's license with a clean driving record
• Strong communication and customer service skills
• Excellent organization and follow-through
• Professional appearance and demeanor
• High level of integrity and accountability
• Ability to work independently and as part of a team
• Commitment to continuous learning and professional growth

Compensation & Benefits

• Competitive hourly pay plus performance-based bonuses
• Earning potential of $65,000 - $150,000+ annually
• Medical, dental, and vision insurance with company contribution toward employee and family premiums
• 401(k) retirement plan with 4% company match
• Paid Time Off (PTO)

Career Growth & Training

• Paid Nexstar training programs
• Leadership development opportunities
• Technical training and continuing education
• Travel opportunities for advanced training
• Clear advancement opportunities within a growing company

Tools & Technology

• Company-provided iPhone and iPad
• Industry-leading ServiceTitan software
• State-of-the-art 14,000-square-foot facility
• Fully stocked trucks, tools, parts, and resources

Culture

• Family-owned and operated
• Team-building events throughout the year
• Supportive and collaborative work environment
• Commitment to doing what's right for customers and employees