LEAD SERVER (TRAINER)

Key Training & Mentorship Responsibilities

• Provide hands-on training and guidance for new dining room servers in accordance with Senior Star’s training plans.
• Model and uphold dining service standards, customer service excellence, and teamwork expectations.
• Foster a warm and inclusive environment that helps new associates feel welcomed, confident, and valued.
• Observe and assess the progress of new associates; share timely, constructive feedback with supervisors.
• Coach and encourage new team members through challenges and celebrate milestones and growth.
• Promote Senior Star’s culture, mission, and values — including the Promise to “Do for each other with love.”
• Remain available for support and questions beyond the formal training period.
• Aid in resolving training obstacles; involve leadership as needed.
• Demonstrate flexibility in scheduling to meet onboarding and community needs.
• Adapt positively to workflow or team changes, modeling professionalism and Legendary Hospitality.

Skills And Qualifications

• Require a minimum of three years in food service or hospitality experience within a Senior Living Community.
• Service focused, professional demeanor with strong communication and leadership skills.
• Basic knowledge of food safety and sanitation.
• Ability to follow direction and maintain confidentiality.
• Passion for serving seniors and creating Legendary Hospitality experiences.
• Embody Senior Star’s mission, values, and culture.

Schedule

Schedule Flexible schedule required, including weekends and holidays.