Lead Security Field Service Technician

Honeywell International Inc. seeks a Lead Security Field Service Technician at our Honolulu, HI location to install, configure, and support network/software infrastructure for Honeywell Enterprise Buildings Integrator (EBI) Fire, Security, Healthcare Technologies, and Building Automation systems on routine and complex projects.

Responsibilities

• Act as primary liaison to client IT departments to define scope, plan integrations, and implement network solutions.
• Provide IT/network/software consulting and support across project lifecycle, including sales, implementation, and service.
• Build and maintain secure network infrastructure including routers and firewalls; ensure cybersecurity standards are met.
• Collaborate with Project and Service Specialists to resolve technical issues during installation and service calls.
• Assist sales team in proposal development, providing technical designs and advanced recommendations for customized solutions.
• Execute technical delivery across multiple projects: programming, graphics development, startup, testing, customer training, documentation, and post-installation support.
• Conduct detailed system audits, custom integrations, and enterprise-level upgrades; act as lead when needed.
• Identify project risks and collaborate with stakeholders to develop mitigation strategies ensuring timelines and budgets are met.
• Work closely with Project and Operations Managers to coordinate project activities, assess quality, manage scope changes, and enhance customer satisfaction.
• Interpret design documents and contracts to determine and execute technical requirements; support estimating and planning efforts.
• Develop formal submittals including schematics and technical documentation to support implementation tasks.
• Deliver on-site startup and turnover support; provide advanced diagnostics and troubleshooting for software, hardware, and installation issues.
• Review and recommend tools and technologies to enhance team productivity and operational efficiency.

Requirements

• Seven (7) years of experience in the job offered or related occupation.
• Experience must include seven (7) years involving each of the following:
  • IT Networking
  • Network security
  • Understanding of cybersecurity
  • Camera installation and wiring, programming
  • Graphics design
  • Submittal design and project management
• Honeywell Third Party Integration Certification (required).

Pay

Base salary: $149,074 per year

Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• Employee Assistance Program (EAP)
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays

About Us

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.