Lead Securities Operations Specialist

Position Overview

We are seeking an experienced Lead Securities Operations Specialist to support operational excellence and AI-driven process optimization within a large financial services organization. This role combines deep securities operations expertise with process analysis, knowledge management, and AI enablement to improve operational efficiency and consistency.

Key Responsibilities

• Lead complex securities operations initiatives and process improvement efforts.
• Analyze and document operational workflows across the trade lifecycle.
• Develop structured process documentation and knowledge repositories to support AI-enabled solutions.
• Collaborate with business partners and operational teams to identify workflow optimization opportunities.
• Research and resolve complex operational issues while ensuring compliance and risk controls.
• Create standardized operational frameworks, documentation, and decision-support materials.
• Partner with cross-functional stakeholders to implement new operational processes and workflow enhancements.
• Utilize Excel and related tools to organize operational data and support knowledge management initiatives.

Required Qualifications

• 5+ years of Securities Operations experience.
• Strong understanding of the securities trade lifecycle and settlement processes.
• Experience with operational process mapping and workflow analysis.
• Knowledge of operational risk management and regulatory compliance.
• Strong analytical and problem-solving skills.
• Advanced Microsoft Excel skills.

Preferred Qualifications

• Experience with Microsoft Copilot, Prompt Engineering, or other AI tools.
• Experience implementing AI-enabled operational solutions.
• Knowledge of Power Automate, SharePoint, or enterprise knowledge management tools.
• Previous Wells Fargo experience is a plus.
• Contact center or frontline operations support experience is preferred.