Lead Scrum Master (Digital Client Enablement)

About the role

At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Responsibilities

• Agile Leadership and Delivery Execution
• Facilitate Agile ceremonies and ensure the team is aligned on priorities, dependencies, risks, timelines, and delivery commitments
• Partner with the Product Owner and squad to maintain a healthy, prioritized backlog with well-refined user stories and clearly understood outcomes
• Balance delivery timeframes with continuous iteration so stakeholder and client feedback can be incorporated into team planning and execution
• Participate in Scrum of Scrums and related coordination forums to ensure alignment across squads, teams, and broader technology priorities
• Digital Client Enablement, Middleware, and Infrastructure Coordination
• Support delivery for middleware and infrastructure capabilities that enable interaction between clients and DTCC, as well as services used by internal DTCC applications
• Help coordinate work across infrastructure and middleware areas such as data, Tomcat, APIs, open containers, MQ/MP, and FIX, where applicable to the team’s scope
• Actively identify delivery risks, dependency gaps, impediments, and communication needs across teams, escalating appropriately and driving timely resolution
• Support a team environment that includes a significant number of new team members by helping establish effective Agile ways of working, communication rhythms, and delivery discipline

Qualifications

• Minimum 6 years of related experience
• Bachelor’s degree (preferred) or equivalent experience
• Experience working in Agile delivery environments, preferably as a Scrum Master or in a similar delivery leadership role
• Previous software development lifecycle experience
• Experience supporting technology delivery across middleware, infrastructure, digital client enablement, or enterprise platforms is strongly preferred
• Scrum Master certification is a plus

Skills

• Strong Agile, Scrum, facilitation, and coaching skills with the ability to apply Agile practices pragmatically in a complex technology environment
• Proven ability to communicate proactively with technology leads, stakeholders, portfolio managers, and management
• Praactical understanding of why organizations need Scrum Masters, delivery processes, role clarity, and governance to support predictable execution
• Comfortable supporting a centralized team model where Scrum Masters and Project Managers coordinate across shared delivery data, dependencies, and priorities
• Ability to build trust, resolve issues, encourage collaboration, and drive continuous improvement across the squad

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being

Pay and Schedule

• Flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee)