Lead Scrum Master

About the Role

Lead Scrum Master / Agile Delivery Manager for Business Application initiatives with a focus on Mortgage and lending banking domains, driving Cloud, AI, and Digital Transformation efforts.

Required Experience

• 12+ years of experience as a Scrum Master, Agile Project Manager, Delivery Manager, or Program Manager
• Proven experience leading Cloud Transformation, AI/GenAI initiatives, Digital Transformation programs, and Enterprise Business Application delivery
• Strong understanding of cloud platforms such as Azure, AWS, and cloud-native architectures
• Experience managing AI/ML, GenAI, automation, analytics, and data-driven initiatives
• Demonstrated success delivering complex enterprise business applications, platform modernization, API integrations, and digital banking solutions
• Experience working in Banking, Financial Services, Payments, or other regulated industries
• Certified Scrum Master (CSM), SAFe, PMI-ACP, PMP, or equivalent Agile certification

Preferred Qualifications

• Experience with Azure OpenAI, Microsoft Copilot, AI-powered business solutions, Data & AI platforms, and cloud modernization programs
• Familiarity with DevOps, CI/CD, API Management, Microservices, Kubernetes, and modern SDLC practices
• Strong understanding of enterprise application portfolios including ERP, CRM, Workflow, Digital Channels, and Banking Platforms
• Experience leading Agile transformations at scale within SAFe or enterprise Agile environments

Responsibilities

• Agile Leadership & Delivery: Serve as Lead Scrum Master for multiple Agile teams supporting Cloud, AI, Digital Transformation, and Business Application initiatives; facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, Retrospectives, Scrum of Scrums, and PI Planning; coach teams, Product Owners, and leadership on Agile best practices, continuous improvement, and delivery excellence; drive Agile maturity, delivery predictability, and operational excellence across programs
• Business Application Management: Manage delivery and enhancement of enterprise business applications including ERP, CRM, workflow automation, digital platforms, and banking systems; coordinate application lifecycle activities including planning, development, testing, releases, upgrades, and production readiness; drive prioritization and execution of business and technology roadmaps across multiple application portfolios; support governance, risk management, and compliance requirements for business-critical applications
• Project & Program Management: Plan and manage complex programs involving multiple teams, vendors, and stakeholders; own project plans, delivery roadmaps, RAID logs, dependencies, budgets, and resource planning; monitor program health using KPIs, dashboards, delivery metrics, and executive reporting; proactively identify risks, remove impediments, and drive mitigation strategies
• Stakeholder Management: Act as the primary liaison between business leaders, product teams, architecture, engineering, operations, and executive leadership; facilitate strategic planning, roadmap discussions, and executive reviews; translate business objectives into actionable Agile delivery plans; drive decision-making and alignment across complex organizational structures
• Operational Excellence: Collaborate with DevOps, Cloud Engineering, Security, Data Engineering, and Support teams to ensure smooth delivery and release execution; promote automation, AI-assisted delivery practices, and continuous improvement initiatives; support budget planning, governance, compliance, audit readiness, and operational health reporting

Tools & Technologies

• Jira, Azure DevOps, Confluence, ServiceNow
• Azure, AWS, Kubernetes, Docker
• AI/ML, GenAI, Azure OpenAI, Microsoft Copilot
• API Management, Microservices, DevOps, CI/CD
• Power BI, Reporting & Executive Dashboards

Pay

$90,000-$110,000 a year