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Jobs · Information Technology · Texas

Lead Salesforce Engineer (Service Cloud)

Gartner · Irving, TX · Yesterday
HybridInformation TechnologyFull-time

About the role

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology.

Responsibilities

  • Designing, implementing, unit, integration testing and supporting Salesforce applications and services
  • Contribute to the review and analysis of business requirements
  • Collaborate on architecture and technical design discussions
  • Perform and participate in code reviews, peer inspections and technical design/specifications
  • Documenting and review detailed design

Requirements

  • Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.
  • 8+ years’ experience in software development experience with Salesforce Force.com platform/Sales Cloud/Service Cloud implementations.
  • A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.
  • Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
  • Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
  • Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required.
  • Ability to anticipate and produce design applications that work with governor limits and scale appropriately.
  • Excellent software development and object-oriented design fundamentals

Qualifications

  • Nice to Have:
  • Certified Salesforce Platform Developer IICertified Salesforce Platform Developer II
  • Certified Salesforce Administrator
  • Experience working with Jira, Git/SVN, Jenkins, bitbucket etc. Scrum software development methodology experience is required
  • Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
  • Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Skills

  • Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required.

Benefits

Competitive Compensation Package
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
20+ PTO days plus holidays and floating holidays in your first year
Extensive Medical, Dental and Vision plans
Hybrid environment with flexibility, remote work
Parental leave
Gartner Gives Charity Match
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Health and wellness related allowance programs
401K with corporate match, immediate vesting

Pay

Reasonable estimate of the base salary range for this role is 116,000 USD - 170,000 USD.

Schedule

Hybrid environment with flexibility, remote work

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