Lead Retail Sales Associate

Key Responsibilities

• Support management with product sales and acquisition
• Handle store opening and closing procedures
• Execute strategies to meet product acquisition, production, and sales goals
• Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal

Leadership & Communication

• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Aid others with basic register problem solving

Qualifications

• High School Graduate or Equivalent
• Retail experience required
• Ability to speak, write, and understand English for effective communication
• Basic computer skills including Point of Sales System and payroll program
• Proficient cash handling and accurate change-giving abilities
• Strong customer service orientation
• Certified (if applicable)
• Valid Driver's License and personal transportation for bank runs
• Pass a Motor Vehicle Record Search
• Physical requirements: Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach with hands and arms; occasionally climb, balance, stoop, kneel, or crouch; must regularly lift and/or move up to 25 pounds; specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods
• Travel may be required to various locations for work or training

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package

Equal Opportunity Employer

Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.