Lead Retail Operations

Job Summary

To Learn More, please review the Benefits Eligibility Summary

Job Responsibilities

• Generate sales, and demonstrate and maintain a professional standard of guest service
• Evaluate sales trends and create methods for sales growth
• Manage retail and rental inventory control and meet or exceed inventory goals
• Enforce company cash handling policies and procedures, and other loss prevention policies
• Manage sales floor team and rental process
• Act as a mentor who can train and lead a sales team with effective communication
• Provide great customer service to all guests
• Ensure pricing is accurate and current including any and all promotions
• Stocks shelves, counters, or tables with merchandise
• Other duties as assigned

Job Requirements

• Previous retail sales experience - required
• Previous snow sport industry experience - preferred
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
• Maintain a working knowledge of products and trends within the industry
• Commitment to exceptional customer service
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends – required
• Must be able to lift up to 25 lbs

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• More employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Starting Wage

$23.00/hr - $26.88/hr

Employment Type

Winter Seasonal 2026/2027

Shift Type

Full Time

Housing Availability

No