Lead Restoration Technician

About the role

The Lead Technician is responsible for overseeing and managing a crew, controlling job costs, production times, and quality assurance, and acting as the primary point of contact for our customers, in addition to being responsible for a company vehicle and all equipment for both commercial and residential divisions. In addition, the Lead Technician works with a Field Technician who regularly handles 24/7 emergency water damage recovery, mold remediation, fire restoration, and indoor air quality services in homes and buildings.

Responsibilities

• Manage the production, including hands-on work as required, of mold remediation, water damage cleanup, installation of preventative moisture control solutions, and HVAC and dryer vent cleaning per written scope of work
• Provide strong leadership to ensure successful, safe, timely, and profitable project delivery and completion
• Manage documentation on projects (i.e. photos, contracts, etc.)
• Respond to emergency recovery situations when needed, 24/7
• Work safely in a team environment
• Ensures all safety measures are enforced on the job site

Qualifications

• At least one year of experience in home services or construction fields
• Working knowledge of residential and/or commercial construction practices is a strong plus
• Self-motivated and growth-oriented
• Able to work efficiently and effectively in a team environment
• Strong communication skills
• Excellent customer service skills
• Ability to operate PC and mobile devices
• Exhibit a professional, neat appearance
• Ability to lift 75 lbs
• Valid driver's license with satisfactory driving record

Safety gear provided

• PPE
• Gloves (leather, nitrile, or coated cloth depending on application)
• Safety glasses or goggles
• N-95 respirators
• Poly spun "Tyvek" style suits with hood and foot protection
• Shoe covers, knee pads, and muck boots
• Hard hats, ear protection, and steel-toe shoes may be required, depending on site application
• Fall protection for aerial work

Benefits

• Competitive salary
• Opportunity for advancement
• Training & development
• Team-oriented culture
• Community impact
• Training programs
• Competitive compensation