Lead Residence Life Community Assistant

Description Of Duties

• Perform a variety of housing assignment, customer service and student activity functions in support of the Director and Coordinator and Residence Life.
• Aid with resident check-in and check-out.
• Assist with immediate corrections of student violations of housing policies (e.g., quiet hours, pet policy, littering, etc.).
• Handle other disciplinary actions and follow-up tasks as directed.
• Rotate "on-call" duties for all housing.
• Develop and implement residential programming.
• Recruit future students, including conducting Housing tours.
• Provide students with appropriate campus and community resources.
• Respond to crisis situations within the residence hall.
• Meet with students who have violated the Student Housing Contract as the initial level of policy violations.
• Communicate effectively and respectfully with residents, families, faculty, advisors, and other campus constituents.
• Distribute and assist with all paperwork and other administrative duties.
• Support Rose State College and Office of Residence Life initiatives.
• Conduct evening and weekend educational or community-building programming to support Residence Life goals.
• Intramural sports programming.
• Represent the Office of Residence Life at recruitment and large admissions functions.
• Attend and participate in staff training sessions and meetings.
• Perform other related duties as assigned.

Minimum Qualifications

• High School Diploma.
• One (1) year of office management, customer service management, facilities management or community services.
• At least 6 months as a resident at The Village.
• Ability to multi-task and organize numerous projects.
• Proficiency with computers and MS Office (Word, Excel and Outlook).
• Proper telephone etiquette.
• Excellent communication, interpersonal and organizational skills.
• Ability to maintain the highest degree of professionalism at all times.
• Light lifting up to 10 lbs. and light carrying up to 10 lbs. required.
• Sufficient manual dexterity for word processing and date entry.
• Visual acuity sufficient to identify original documents.
• Ability to reach above shoulder.
• Periods of time spent sitting, standing, walking, kneeling, bending and stooping.

Desired Qualifications

• Associate's degree in related field.
• Three (3) years' work experience in a field relating to Facility Management or Community Services; preferably in the area of higher education.