Resident Assistant Lead
Illuminus · Watertown, WI · 2 mo ago
AdministrativeInternship
Maintained Communication
- Maintains and actively promotes effective communication with residents/patients/clients and family members / personal representatives.
Community Image and Alignment
- Responsible for maintaining a positive image of the entity in the community, keeping in alignment with our mission, vision, and values.
Resident Care
- Perform resident cares according to the Individual Service Plan and as Delegated by the Registered Nurse
- Promptly notify the on-duty Nurse of any change in resident status.
- Provide services consistent with the resident service plan.
Training and Development
- Participate in required initial and ongoing training programs and complete 15 hours of in-service training per year.
Professional Conduct
- Use proper body mechanics in the performance of all tasks.
- Only perform tasks in which training has been provided.
- Always practice standard precautions.
Documentation and Coordination
- Document services in an accurate and timely manner.
- Cooperate with scheduling to accomplish adequate coverage for resident services.
Behavior and Interactions
- Maintain a calm, composed attitude with compassion and empathy, while maintaining appropriate boundaries.
- Work cooperatively with all disciplines and treat residents, families and other staff with dignity and respect.
- Set up appointments/ transportation for families.
- Manage call ins.
Audits and Compliance
- Audits as assigned by either Executive Director or RN.
Qualifications
- Commitment to quality programs and services for the residents/patients/clients.
- Excellent communication and human relation skills.
- Ability to relate well to the residents/patients/clients, family members / personal representatives.
- Ability to maintain and protect the confidentiality of information.
- Ability to exercise independent judgment and make sound decisions and exhibit flexibility when needed.
Experience and Training
- C.N.A preferred, not required
- Completed documented proof of CBRF Training as outlined in HFS-83
Additional Compensation
Additional $1.00 per hour premium