Lead, Regulatory Compliance Operations and Creator Policy Experience

About the role

Fast-moving, dynamic, and proactive, YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust and Safety team is on the front-lines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

Responsibilities

• Lead, motivate, develop, and set direction for multiple high-performing teams.
• Lead teams in the management of complex, sensitive policy reviews and escalations across all Community Guidelines policies within tight timelines; ensure achievement of business outcomes and objectives across all dimensions.
• Act as a trusted leader and advisor to executive stakeholders with an ability to pivot in a changing environment, coordinating decision-making on policy issues in legal and creator escalations across cross-functional groups and leadership.
• Pressure test critical areas that are important for the business, drive clarity, and make clear recommendations.
• Partner with Legal, Product, Engineering, Creator-facing teams, and YouTube Trust and Safety leadership to deliver on new processes as needed.

Requirements

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in trust and safety, policy, operations and strategy, cybersecurity, or related fields.
• 4 years of experience in people management, leading a team.
• Experience managing regional or global teams and stakeholders.

Preferred qualifications

• Demonstrated ability to influence cross-functionally, including at the executive level.
• Excellent business judgement, problem solving ability, and attention to detail.
• Exceptional written and verbal communication skills.

Pay

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $171,000 - $248,000 (USD) + 20% bonus target + equity + benefits