*Lead Registration - Admitting

Overview

Department: Admitting | Schedule: Full Time | Facility: Prime Healthcare St Francis Hospital | Location: Evanston, IL 60201

Responsibilities

• Ensure smooth patient flow, quality registration, maximum Point of Service patient collections, and outstanding customer service in assigned area
• Coordinate break and lunch times to ensure coverage needs are met and applicable employees receive a lunch break
• Assist Supervisor in managing fluctuations in volume by requesting reinforcements when volumes are high and flexing staff when volume is low to meet productivity expectations
• Serve as a resource for other employees on policies and procedures, demonstrating knowledge of all duties within the Department
• Under the Supervisor's direction, take the lead in assuring compliance and completion of all daily duties within the department
• Set the example in exemplary customer service and conduct, relating well to patients, visitors, physicians, other departments, management, and employees

Qualifications

• High School Diploma or equivalent required
• Extensive knowledge of Patient Access required
• Certified Healthcare Access Associate (CHAA) preferred
• Exceptional interpersonal and organizational skills
• Demonstrated leadership and management abilities
• Extremely high degree of attention to detail
• Good written and verbal communication skills
• Ability to prioritize
• Good analytical and problem solving skills
• Proficiency in Microsoft Word and Excel
• Ability to effectively manage multiple demands and function well under pressure

Pay

Compensation range: $17.01 to $24.16 per hour. Exact starting compensation determined at time of hire based on skillset, years of applicable experience, education, credentials, and licensure.