Lead Registered Nurse (RN) Position in Phoenix; Integrated Care; FQHC; 27th Ave/ Indian School

About the role

Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout.

Responsibilities

• Serves as an active member of the site management team working collaboratively regarding the site-based delivery of exceptional customer service and clinical care.
• Assists the Director of Nursing to ensure effective coordination, work processes and clear communication with the site providers and medical assistants (MA).
• Works collaboratively with site operational and clinical leaders and other leadership to ensure an efficient workflow.
• Communicates & coordinates changes in workflow or services to the medical assistants and the providers.
• Ensures initial and ongoing competency for MAs and manages training records for the MAs.
• Collaborates with other Lead RNs across the agency to implement trainings and competencies.
• Ensures documentation of patient visits in accordance with policies, procedures, and clinical protocols same date of service.
• Manages the medication system at the site, ensuring staff administer & document medication treatment appropriately.
• Educates MAs and other team members to help them understand psychiatric and medical conditions as well as medication side effects.
• Serves as point person for the site MA staff regarding clinical operational matters specific to scope of work.
• Communicates potential barriers to quality care identified and collaborates with the Director of Nursing in finding solutions to overcoming these barriers.
• Clinically and administratively supervises all employed and contract MAs working at their site, including interviewing, orientation, disciplining and collaborative action plans, performing performance reviews and being available for clinical consultation and support.
• Supports and participates in huddles, medical staff and other site and agency meetings.

Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Ongoing professional growth and career development opportunities, including:
  • Scholarships
  • Clinical supervision
  • Continuing Education Units (CEUs)
  • Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Access to the Working Advantage® Employee Discount Program, with savings on:
  • Gym memberships
  • Car rentals
  • Flights, hotels, movie tickets, and more

Pay

Competitive Compensation $86,000-$95,000 Annually depending on years of RN experience and education

Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL = $2/hour (Approximately $4160 Annually)

Schedule

Full-Time, 40 hours/week