Lead Registered Nurse Position in Phoenix; Primary Care/Behavioral Health; 27th Ave/ Indian School

Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout.

About the role

The Lead RN serves as an active member of the site management team working collaboratively regarding the site-based delivery of exceptional customer service and clinical care. Assists the Director of Nursing to ensure effective coordination, work processes and clear communication with the site providers and medical assistants (MA).

• Works collaboratively with site operational and clinical leaders and other leadership to ensure an efficient workflow.
• Communicates and coordinates changes in workflow or services to the medical assistants and the providers.
• Ensures initial and ongoing competency for MAs. Manages training records for the MAs. Collaborates with other Lead RNs across the agency to implement these trainings and competencies.
• Ensures documentation of patient visits in accordance with policies, procedures, and clinical protocols same date of service.
• Manages the medication system at the site, ensuring staff administer and document medication treatment appropriately.
• Educates MAs and other team members to help them understand psychiatric and medical conditions as well as medication side effects.
• Serves as point person for the site MA staff regarding clinical operational matters specific to scope of work.
• Communicates potential barriers to quality care identified and collaborates with the Director of Nursing in finding solutions to overcoming these barriers.
• Clinically and administratively supervises all employed and contract MAs working at their site. This includes interviewing, orientation, disciplining and collaborative action plans, performing performance reviews, and being available for clinical consultation and support.
• Supports and participates in huddles, medical staff and other site and agency meetings.

Requirements

• Arizona Licensed RN

Pay

Competitive compensation: $86,000-$95,000 annually depending on years of RN experience and education.

Additional language differential pay available for Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili, or ASL: $2/hour (approximately $4,160 annually).

Schedule

Full-time, 40 hours/week.

Benefits

• Multiple medical plans, including a no-premium plan for employees and their families.
• Multiple dental plans, including orthodontia coverage.
• Financial well-being: 401(k) with a company match, interest-free medical line of credit, financial education, planning, and support.
• 4 weeks of paid time off in the first year, plus holidays.
• Wellness program.
• Pet insurance.
• Group life and disability insurance.
• Employee Assistance Program for the whole family.
• Personal and family mental and physical health access.
• Professional growth and development, including scholarships, clinical supervision, and CEUs.
• Employee perks and discounts (gym memberships, tuition at GCU and University of Phoenix, car rentals).
• Bilingual pay differential.