Lead Recordkeeper
TALENT Software Services · Massachusetts, United States · 3 wk ago
On-siteOTHRFull-time
About the role
Join our team as a Lead Recordkeeper, where you will provide exceptional service and administrative support to our largest and most complex defined contribution plan clients, all from the comfort of your own home.
Responsibilities
- Respond to client requests for information and resolve administrative or service issues.
- Ensure all transactions are processed according to company and client standards.
- Process transactions to complete plan valuation, including contributions, loans, withdrawals, and earnings allocations.
- Format and load data efficiently.
- Perform and analyze tests required for defined contribution plans and address plan design issues, such as discrimination testing.
- Request and interpret data, present results to clients, and make recovery recommendations.
- Reconcile trust accounting/recordkeeping systems on a plan level, ensuring alignment between plan and trust balances through daily balancing and adjustment analysis.
- Coordinate omnibus fund purchases and sales with third-party fund companies.
- Format and produce various client reports, including valuation reports, participant statements, investment performance reports, and necessary tax and compliance forms.
- Participate in client meetings and conference calls, maintaining strong trustee relationships.
- Discuss plan design issues, trust reconciliation issues, payroll consultation, and other services with clients.
Work Environment
This position offers the flexibility to work from home, allowing you to achieve a work-life balance while making significant contributions to our clients' success.
Duration: 3 months | Location: remote