Lead Quality Records Auditor

About the role

The Lead, Quality Records Auditor is responsible to the Manager Quality Assurance for auditing and review of all applicable documentation prior to aircraft delivery as detailed in the audit flow process.

Responsibilities

• Supports the Leader by managing the day-to-day tasks and assigns tasks/projects to other team members.
• Interacts as a liaison (point of contact) with customer on behalf of the Leader.
• Verifies the completeness of the maintenance record package; ensures that each step is documented and that all required signatures are present.
• Leads and/or performs systematic audits of maintenance paperwork versus the data in the maintenance information system.
• Ensures completeness of all maintenance documentation ensuring all open and required fields have been properly annotated.
• Responsible for the audit flow process and supports in ensuring all documentation is ready and audited for filing and records scanning.
• Reports all discrepancies noted during auditing via EmpowerMX fleet cycle system.
• Leads and supports the Operations and Quality Control departments in identifying and properly correcting documentation errors.
• Performs other duties as assigned.

Education

• High School Diploma or education degree (GED).
• Associate degree (A.A.) or equivalent in Aviation field (management, operations, maintenance) preferred.

Knowledge, Skills & Abilities

• Maintenance information systems knowledge desired (EmpowerMX Fleet Cycle).
• Knowledge of Aircraft records requirements.
• Ability to understand procedures, acting in problem solving, suggesting improvements.
• Microsoft Office (PowerPoint, excel, word) preferred.
• Aircraft Maintenance data collection experience preferred.
• Good customer service skills desired.
• Demonstrates good judgment.

Working Conditions / Environment / Special Requirements

• Ability to work in a safe professional manner adhering to all company policies.
• Ability to work flexible hours and different shifts if required.
• Ability to work under demanding conditions at all times.
• Must be able to work in hot/cold – indoor/outdoor.
• Must be able to lift up to 30 lbs. unassisted.

General Commitment

• Commitment to company values and complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Safeguards confidential and proprietary documents and information.
• Satisfies work schedule requirements.