Lead Public Safety Officer, Full Time, First Shift

About the role

Responsible for serving in a leadership role, overseeing the work of security staff engaged in patrolling and securing CW facilities, grounds and personnel. In doing so, performs the responsibilities of a Security Officer and, in the absence of the Supervisor, provides leadership functions, to include assigns personnel to posts or patrol, interprets CW policies and procedures, trains, equips and directs security personnel and works towards positive resolution of internal and external customer issues.

Responsibilities

• Serves in a leadership role, overseeing the work of security staff engaged in patrolling and securing CW facilities and grounds, the absence of the Supervisor.
• Plans and prepares work schedules and priorities to provide adequate security coverage in the absence of the Supervisor, makes work assignments and reassigns security staff in response to schedules, emergencies or unusual incidents.
• Orients, trains, and provides performance feedback and when necessary, escalates performance issues to the Supervisor who will determine if further action is required. Assists in the mediation of conflicts involving security staff in the absence of the supervisor.
• Assists Security Dispatchers working in Security Dispatch as needed, and dispatches appropriate personnel to perform security assignments. Answers hospital emergency line (88) and directs personnel appropriately. Monitors various cameras and alarm systems. Answers intercom and elevator calls for assistance promptly and professionally.
• Patrols (by foot or patrol vehicle) assigned areas of facilities and grounds according to established schedule and investigates unusual occurrences. Provides liaison functions between Children’s and local, state and federal law enforcement agencies.
• Serves as department leader and liaison upon activation of the campus MRMC – Emergency Coordination Plan (ECP). Has department operational decision making authority to enact safety measures in accordance with Children’s, security department or MRMC-ECP plans and directives. Participates in emergency exercises.

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• Post high school coursework in criminal justice or equivalent field of study preferred.
• At least three years of previous security experience required.
• Experience as a uniformed security officer in a leadership role in healthcare security, corporate security, law enforcement, and/or military service preferred.
• Currently certified or successfully complete departmental training in Defensive and Arrest Tactics (DAAT) or Defensive Tactics for Security (DTS) within 3 months of hire.
• Completion of the International Association of Healthcare Security and Safety (IAHSS) Advanced Certification within 90-days of hire.
• Ability to successfully complete all required introductory and annual competency training processes.
• Strong interpersonal, written, and verbal communication skills are necessary in order to effectively interact with a variety of hospital employees, staff and visitors, sometimes under potentially stressful situations.
• Intermediate computer skills in order to utilize equipment and systems (PC software applications, Microsoft Word, Excel, Access, CAD, Incident Reporting, Surveillance Systems, etc.) at a level normally acquired through attendance at technical courses or related experience.
• Analytical skills necessary in order to inspect hospital areas, ensure security of all hospital staff, visitors and patients, and prepare security incident reports, missing property reports, etc.

Qualifications

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council.
• License Driver's License - State of Wisconsin.

Skills

• Currently certified or successfully complete departmental training in Defensive and Arrest Tactics (DAAT) or Defensive Tactics for Security (DTS) within 3 months of hire.
• Completion of the International Association of Healthcare Security and Safety (IAHSS) Advanced Certification within 90-days of hire.

Benefits

Children’s Wisconsin offers a wide variety of rewarding career opportunities and is committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Pay

Commensurate with experience.

Schedule

Varies.