Public Safety Officer, Full Time, Day Shift

About the role

The Public Safety Officer, under the supervision of the Public Safety Lt., patrols assigned areas of the Medical Center to identify and/or respond to unsafe conditions and emergency. In addition, the officer will answer calls for service pertaining to unauthorized or illegal activity within the building or campus grounds. All officers respond to emergencies and calls to assist with combative patients or visitors, fire alarms, infant/child abduction, active shooter etc.

Responsibilities

• Handle trespassing issues, property receipt and issue, deceased patient transport etc.
• Inspect fire extinguishers and eye wash stations and conduct or assist others in conducting other safety and Public Safety inspections such as Environment of Care Rounds as assigned.
• Test and check alarm system equipment and other equipment as assigned to make sure they are functioning correctly.
• Perform fire watches when requested.
• Maintain and operate camera systems, Infant Abduction systems, Fire Alarm systems, Medical Gas Alarms, and generator alarms.
• Investigate reports of loss and damage property and reports of criminal activity.
• Aid law enforcement within custody individuals as needed.
• Properly and completely document all rounds; write the necessary reports about all incidents; submit reports by the end of the shift during which the pertinent incident occurred.
• Communicate information confidentially and use appropriate methods of communication.
• Immediately correct problems or write appropriate work orders or memos or report problem to safety officers and others when safety related problems are observed.
• Respond to emergency calls for service consistently in a prompt manner.
• Provide detailed directions when requested by a visitor or patient.
• Provide escorts to staff members when requested on off business hours.
• Provide patient and staff Public Safety and safety stand by for terminations, TDO hearings.
• Escorts disgruntled individuals from the building or property.
• Intervene in patient, visitor or family disputes and maintain order.
• Intervene in situations involving aggressive individuals before staff are injured.
• Search patient rooms and patient property for contraband and take the proper safety steps to render them safe.
• Respond to AirCare landing and takeoffs.

Requirements

• High School Diploma or GED required.
• One year of previous, law enforcement, public safety, college and/or fire departments is preferred.
• Valid driver’s license required.
• BLS Certification (Basic Life Support) - American Heart 'Healthcare Provider' (HCP) - AHA approved required.
• American Heart Association (AHA) appropriate certification prior to completion of orientation required.
• International Association for Healthcare Public Safety and Safety Basic Exam within 1 year required.
• ASP baton, Handcuff, OC Foam Spray and aggression management training within 6 months required.

Qualifications

• Good public relations and communication skills required.
• Certain ability to successfully interact with individuals of varying backgrounds and ethnicities.
• Ability to display compassion when the situation calls and always look for ways to be of help to others required.
• Available for duty assignment at any Valley Health System facility required (assignments may be temporary or permanent, dependent upon the needs of the VHS organization).
• Ability to work on alternate shifts and flex schedule required.
• Ability to work on holidays and weekends required.

Skills

• Customer excellence.
• Problem solving.
• Quick thinking.
• Common sense.
• Local, state and federal laws.
• VH policies.

Benefits

• Zero-Deductible Health Plan.
• Dental and vision insurance.
• Generous Paid Time Off.
• Tuition Assistance.
• Roth Retirement Savings Match.
• Robust Employee Assistance Program.
• Discounts to on-campus dining.