Lead Public Safety Officer

About the role

This role focuses on preventing workplace accidents and promoting health and safety awareness and education to individuals within the organization. In addition, this role focuses on performing the following Associate Safety related duties:

Responsibilities

• Prevents workplace accidents and promotes health and safety awareness and education for employees.
• Conduct proactive patrols of all hospital buildings and grounds to prevent fire, theft, vandalism, illegal entry, and bodily harm to patients, visitors, and staff.
• Respond to and report on both routine and emergency calls for service, building alarms, restraint of violent patients and/or visitors.
• Maintain composure under stressful circumstances, using all trained intervention skills including verbal and nonverbal de-escalation strategies and approaches.
• Grant access to locked areas and buildings to authorized staff in possession of a hospital identification badge.
• Identify security vulnerabilities, safety hazards and violations of Hospital policy.
• Take immediate correction action to mitigate the vulnerability or hazard, if possible, and collaborate with other departments to either mitigate or resolve, if warranted.
• Provide excellent customer service by assisting and interacting with patients, visitors, and other staff in a manner that conveys the highest level of dignity, respect, courtesy, and professionalism.
• Participate and coordinate investigations, conduct interviews, review recorded video, prepare case files, catalog and secure evidence as required.
• Assist with all emergencies and disasters that may affect the Hospital, including: crowd control, evacuations and other responsibilities as directed by supervisors.
• Complete an accurate and comprehensive written incident report for any incident occurring upon hospital property; ensures compliance with established procedures.

Requirements

• Associate degree in Criminal Justice or related area and two (2) years of experience as a public safety officer or related position OR High school diploma or equivalent and three (3) years of experience as a public safety officer or related position.
• Valid state issued driver’s license.
• Possesses IAHSS Basic, Advanced, and Supervisory Healthcare Security Officer Certifications within 6 months of hire.

Qualifications

• Associate degree in criminal justice or related area.
• Two (2) years of healthcare security experience.
• Security or first responder certifications such as de-escalation/crisis response, CPR/AED, Stop the Bleed, or Nasal Naloxone Certification, etc.
• Graduate of an approved law enforcement training program or Police Academy and possession of, or ability to obtain, a valid POST Certification from the Commonwealth of MA.
• Ability to obtain and maintain a valid MA License to Carry Firearms.

Skills & Abilities

• Proficient in communicating, reading, and writing in English.
• Basic Computer Skills required.
• Ability to multi-task and meet established deadlines.
• Ability to assess potentially dangerous situations quickly, make sound decisions, and take appropriate action based on the information available.
• Physically able to perform the duties and responsibilities outlined above.
• Emotional maturity, dependability, punctuality, diplomacy, tact, poise, self-confidence, and positivity (devoid of negative remarks).
• Must be trustworthy, helpful, friendly, courteous, and disciplined.
• Ability to become licensed as a Special State Police Officer.
• Excellent communication, organization, facilitation, and oral presentation skills.
• Knowledge of current safety & security trends within the healthcare industry.

Benefits

Competitive salaries & benefits that start on day one
403(b) retirement with company match
Tuition reimbursement
Free on-campus parking
Career growth opportunities
Guaranteed hours and set schedule

Pay

$24.65 - $30.82

Schedule

40 Hours - Monday-Friday, 7am-3:30pm - Every other holiday is required.