Lead Property Damage Tech
ServiceMaster RRH · Pompano Beach, FL · 2 mo ago
EngineeringFull-time
Built on a foundation
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Opportunities
- 401(k) matching
- Dental insurance
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Benefits & Perks
- Competitive benefits and wages that include: $800 Sign-on bonus
- Paid Time Off, Medical/Dental Benefits, Flexible Schedules, 401K Plan, Uniforms and Training provided
- Growing Company with opportunities for advancement for those who desire it
- Opportunity for travel
Responsibilities
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to the job.
- Completes sketch and scope sheet for the estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs, photo documentation, and customer contract to estimator/coordinator inside team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Multitasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for the job, prioritize activities to meet deadlines.
- May train new technicians or key operational and sales team members.
Requirements
- Experience in leading, training, or managing others in prior role
- Role model our customer service expectations with homeowners, adjusters, vendors, etc.
- Valid Drivers' License and satisfactory driving record
Qualifications
- Incumbent must be prepared to:
- Move up to 70 pounds often by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Must be able to wear respirator and safety gear when job conditions warrant