Lead Program Manager

About the role

The Texas Health and Human Services Commission (HHSC) is seeking a Lead Program Manager to join our dynamic team. This position offers a comprehensive benefits package including 100% paid employee health insurance, a defined benefit pension plan, and numerous career advancement opportunities.

Responsibilities

• Identifies the need for new programs and develops and implements effective techniques for evaluating agency programs.
• Develops policy and procedure manuals and analyzes the applications and variations of programs to develop action plans to improve or initiate programs.
• Collects, organizes, analyzes, and prepares material in response to requests for information and reports.
• Oversees the completion of and monitors required performance reports and recommends appropriate changes.
• Oversees the studies and analyses of operations and problems and the preparation of reports of findings and recommendations.
• Oversees surveys, inspections, or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
• Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services.
• Provides guidance to staff in the development and integration of new methods and procedures.
• Works with and speaks to community and professional groups to coordinate, improve, and stimulate interest in the program and to secure support for local programs.
• Consults with public and private agencies involved in the program to resolve problems, identify training needs, and discuss program effectiveness.
• Determines trends and resolves operational problems.
• Prepares administrative reports, studies, and specialized research projects.
• May plan, assign, and/or supervise the work of others.

Requirements

• High school diploma or GED equivalent.
• Sixty (60) semester hours from an accredited college or university.
• Two (2) years of management experience within a SNAP, cash assistance, or Medicaid program.
• A minimum of four (4) years’ experience, gained within the last 5 years’, in managing a SNAP, Medicaid, Medicaid for the Elderly and People with Disabilities (MEPD), or Cash Assistance program/unit.
• Experience planning, organizing, implementing, and monitoring projects or complex programs, rules, regulations, policies and procedures.
• Experience analyzing system performance and operational procedures, to assist program managers to identify error trends and devise effective corrective action plans.
• Experience using computer software such as Microsoft Word, Excel, and Outlook.
• Texas Integrated Eligibility Redesign System (TIERS) and Eligibility Workload Management System (EWMS) experience is preferred.

Qualifications

• Local, state, and federal laws and regulations relating to the program area.
• Public administration and management techniques.
• Statistical analysis processes.
• Program planning and implementation.

Skills

• Communicating verbally and in writing.
• Gathering, assembling, correlating, and analyzing facts.
• Devising solutions to problems.
• Preparing concise reports.
• Developing and evaluating policies and procedures.
• Planning, assigning, and/or supervising the work of others.

Benefits

Explore more details on the Benefits of Working at HHS webpage.

Pay

$5,797.66 - $9,508.25 per month

Schedule

Day Shift