Lead Product Manager

What you'll do

Docusign is looking to hire a Lead Product Manager who will own the product strategy for a unified engineering metrics platform that answers the critical question: Is Al adoption actually improving developer productivity?

• Build a single source of truth connecting Al tool usage, code metrics, deployment velocity, incident management, and code review data.
• Work with engineering leaders to define what productivity means for your organization, measure it rigorously, and inform Al investment decisions with evidence instead of intuition.
• Conduct interviews and surveys to understand how developers and leaders think about productivity.
• Establish baseline measurements before Al adoption.
• Identify leading and lagging indicators, test hypotheses, and iterate on metric definitions based on feedback and validation.
• Create mechanisms to compare productivity changes against cost.
• Identify which cohorts, tools, and use cases show highest ROI vs. low/negative ROI and surface early warning signals (adoption flat-lining, cost rising without productivity gains, developer dissatisfaction).
• Develop decision frameworks for go/no-go tool adoption and resource allocation.
• Design dashboards for different audiences (leaders, teams, individuals, executives).
• Create feedback loops to refine metrics based on usage and impact and surface actionable insights that drive decisions about tooling, process, and budgets.
• Develop and share best practices for Al tool usage, prompt engineering, code review of Al-generated code, security considerations, and ethical use.
• Create learning resources (guides, training, case studies) that help developers use Al effectively.
• Facilitate knowledge sharing across teams about what's working and what isn't.
• Help the organization move from "we have Al tools" to "we know how to use them well."
• Validate assumptions about Al impact through ongoing feedback and data.
• Identify when metrics aren't capturing real productivity shifts or business impact.
• Demonstrate willingness to pivot measurement approach.
• Conduct regular quarterly reviews to compare cost and productivity trends and identify divergences and adjust strategy.

Job Designation

This position is a Hybrid role. Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Pay

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

• California: $186,100.00 - $300,550.00 base salary
• Washington, Maryland, New Jersey and New York (including NYC metro area): $178,900.00 - $262,825.00 base salary

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retailer and Pension Programs: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events