Lead Product Manager

About the role

The Lead Product Manager will own and execute the product roadmap for WFM Healthcare Productivity reporting, analytics, and AI innovation. They will deliver incremental value through well-defined releases, align cross-functional teams, and ensure that Healthcare Productivity reporting solutions and AI innovation are delivered on time, at quality, and with clear business impact.

Responsibilities

• Own and execute the product roadmap for WFM Healthcare Productivity reporting, analytics, and AI innovation, delivering incremental value through well-defined releases.
• Execute on strategic vision using prioritized backlogs, clear requirements, and measurable outcomes.
• Partner closely with engineering and data science teams to deliver production-ready reporting, GenAI, and dashboard capabilities.
• Define acceptance criteria, model evaluation metrics, and quality benchmarks to ensure accuracy, performance, and trust.
• Participate in discovery, pilots, and beta programs, incorporating feedback into rapid iteration cycles.
• Establish and track KPIs including adoption, engagement, accuracy, performance, retention, and revenue contribution.
• Support sales enablement, field readiness, pricing, and packaging to accelerate market adoption.
• Manage customer escalations related to Healthcare Productivity reporting, driving root-cause resolution and continuous product improvement.

Requirements

• 5+ years of product management experience in enterprise SaaS, with experience operating at a senior level.
• Experience in Workforce Management or closely related HR/workforce technology domains is highly preferred.
• Experience with AI technology in that you have researched flavors/options, found the right one for the job, and then employed AI to solve a problem - personally or professionally.
• Demonstrated ability to identify customer and market problems, define product requirements, and drive product delivery in partnership with engineering and cross-functional stakeholders.
• Proven ability to lead product strategy and execution in complex, matrixed environments, including collaboration across product, engineering, go-to-market, support, and other partner teams.

Qualifications

• Experience delivering reporting, analytics, insights, or data-driven product capabilities in enterprise software.
• Experience with Healthcare Labor Productivity, workforce analytics, or adjacent decision-support use cases.
• Experience delivering secure, governed solutions with explainability and role-based access controls.
• MBA or advanced degree in Business, Computer Science, Data Science, or a related field.

Skills

• Strong leadership and communication skills.
• Ability to manage multiple projects simultaneously.
• Experience with Agile methodologies and tools.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits

UKG offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and more. The company also provides flexible work arrangements and a supportive culture that values diversity and inclusion.

Pay

The actual base pay offered may vary depending on skills, experience, job-related knowledge, and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation.

Schedule

UKG operates in a hybrid model. Being present 3 days in the office as of week 1 is required.

Contact

To apply for this position, please email UKGCareers@ukg.com. For disability accommodation during the application and interview process, please contact UKGCareers@ukg.com.