Jobs · Marketing

Lead Product Manager

Cleo · San Francisco, CA · 2 wk ago
Marketing$300/hrFull-time

About The Role

We are hiring for multiple Product roles across a few of our key pillars, you will be very familiar with systems thinking and how technical decisions can impact the users directly. As a Lead Product Manager, you'll work closely with a cross-functional squad of engineers, designers, data scientists, analysts and writers on an area focused around building our understanding of user data.

Key Responsibilities

  • Leading the product strategy for Cleo’s product experiences

  • Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus

  • Defining and track success metrics related to customer engagement, retention, and financial well-being

  • Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most

  • Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences

  • Ensuring your squad is aligned and involved in product direction and key decisions

  • Continuously iterating on the product based on user insights, data, and testing outcomes

What We’re Looking For

  • Extensive product management experience, building highly technical products

  • Experience working with machine learning modelling, Credit Risk or data science-driven features

  • Proficiency in systems thinking - you will be able to work directly with developers and tech leads on a daily basis

  • Strong prioritisation skills with the ability to focus your team on impactful work

  • Collaborative and inclusive leadership style with a track record of empowering cross-functional teams

  • The ability to clearly communicate product decisions and trade-offs to stakeholders

  • Creativity in approaching product challenges and rethinking how people manage their finances

  • A high energy and ownership mindset with a focus on driving measurable outcomes

  • A passion for building tools that improve users’ financial lives through engaging, meaningful conversations

What You Get

  • A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles.

  • Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures

  • A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.

  • Flexibility. We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work

  • Work where you work best. We’re a globally distributed team. Our US team works fully remotely, but we host virtual socials and an annual company offsite in Europe with all expenses paid.

  • Other Benefits

    • Company-wide performance reviews every 6 months

    • Generous pay increases for high-performing team members

    • Equity top-ups for team members getting promoted

    • 15 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)

    • 401k matching

    • Medical Insurance, Dental and Vision care

    • Generous Parental Leave

    • 1 month paid sabbatical after 4 years at Cleo

    • Regular socials and activities, online and in-person

  • Many more!

Welcoming Everyone

  • We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

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