Lead Product Designer, AI and Intelligence

About the role

Cisco Networking UX’s Network Platform Experiences team shapes platform-wide experiences that help customers understand, manage, and act across their networks. We create shared patterns for recommendations, automation, agentic workflows, predictive insights, and data-rich intelligence experiences, working closely with product, engineering, data, AI, and platform partners to make advanced technical capabilities useful, trustworthy, and shippable. This role leads AI-enabled product design initiatives across key Cisco Networking platforms and products, shaping experiences from discovery through launch and continued iteration.

Your Impact

You will turn ambiguous AI, ML, automation opportunities into clear product concepts, flows, prototypes, and shipped experiences that help customers understand what is happening, decide what to do, and act with confidence. A key part of the role is defining reusable UX patterns for AI explanations, user control, review, correction, feedback, and intelligent interactions, so intelligent systems feel understandable, trustworthy, and useful across the portfolio. You will translate user goals into design direction, data models, telemetry requirements, and model training needs, connecting customer value to the technical systems behind it. In close partnership with cross-functional platform teams, this role shapes both the customer-facing experience and the AI behaviors, automation, and system logic behind useful, trustworthy products.

Minimum Qualifications

• Portfolio demonstrating shipped AI-powered, ML-enabled, automation-heavy, or data-intensive product experiences, including complex customer journeys, data visualization, and decision-support interfaces
• 10+ years of professional product design experience with enterprise, platform, or technical products
• Experience designing and shipping customer-facing AI-enabled products, including generative AI, ML-powered, or other intelligent product experiences in production
• Experience designing adaptive experiences that respond to different personas, workflows, and customer contexts, helping customers understand what matters, decide what to do, and act with confidence
• Experience translating user goals into product flows, prototypes, telemetry needs, data requirements, or model-related design requirements

Preferred Qualifications

• Product and systems thinking across complex customer journeys, personas, workflows, and ecosystems
• Technical fluency with AI, data science, platform, and engineering partners
• Experience designing for trust, control, personalization, review, feedback, adoption, and responsible failure states
• Experience mentoring designers, raising craft quality, and improving design collaboration
• Experience using modern AI tools, prototyping, research, lean UX, and measurable outcomes to align teams and accelerate delivery

Pay

The starting salary range for this position in U.S. and/or Canada locations is $169,300.00 to $237,200.00. Individual pay is determined by the candidate’s hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The applicable full salary ranges for this position, by specific state, are:

• New York City Metro Area: $194,600.00 – $328,600.00
• Non-Metro New York State & Washington State: $179,000.00 – $294,000.00

Benefits

• Medical, dental and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, vesting over defined employment periods
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness per year
• 16 days of paid vacation per full calendar year for non-exempt employees (accrued at 4.92 hours per pay period)
• Flexible vacation time off program with no defined limit for exempt employees
• 80 hours of sick time off provided on hire date and each January 1 thereafter; up to 80 hours may be carried forward
• Optional 10 paid volunteer days per full calendar year
• Annual bonuses for non-sales roles subject to Cisco’s policies