Lead Product Designer, AI and Intelligence

This role is part of the Cisco Networking platform team, shaping portfolio-wide experiences in recommendations, automation, agentic workflows, predictive insights, and related areas. You will have agency to drive customer outcomes, partner across teams, and align with broader Cisco platform efforts where shared patterns matter. The work spans AI-powered automations, network health, data-rich insights, and other intelligence experiences that help customers understand their networks, decide what to do, and act with confidence.

About the role

This is an individual contributor role for a product designer practitioner who has shipped customer-facing AI, ML, automation-heavy, or intelligence experiences and can help define strong AI experience design in practice. The successful candidate will bring strong product and systems thinking, technical fluency, interaction design, visual craft, and data visualization skills. You will partner closely with cross-functional platform teams to shape the customer experience, AI behaviors, workflows, and system logic behind useful, trustworthy, and shippable products.

As UX designers, we consider the full customer journey across products, personas, workflows, and ecosystems. We believe product quality depends on team quality, so we place a high value on thoughtful hiring and the growth and development of everyone on our team.

Responsibilities

• Lead design for AI-enabled product experiences across Cisco Networking platforms and products, from discovery through launch and iteration.
• Turn ambiguous AI opportunities into clear product concepts, flows, prototypes, and shipped experiences.
• Design AI-first interactions that surface what matters, adapt to context, guide decisions, automate routine work, and keep customers in control.
• Maintain deep understanding of AI technology, how it works, and how it is evolving.
• Translate user goals into data models, telemetry requirements, model training needs, and design direction.
• Partner across Networking to make technical capabilities useful for customers and feasible for teams to adopt.
• Design adaptive experiences for different personas, behaviors, workflows, and customer needs.
• Define reusable UX patterns for AI explanations, user control, review, correction, feedback, and advanced workflows across AI, intelligence, agentic, and automation-heavy experiences.
• Partner with teams testing faster design methods, using AI tools and design thinking to improve collaboration, prototyping, and decision-making.

Requirements

• A portfolio showing shipped AI-powered, ML-enabled, or data-intensive product experiences with clear customer value, outcomes, and craft.
• 10+ years of product design experience leading complex enterprise, platform, or technical products from strategy through delivery.
• Production experience designing AI-enabled products or ML-powered workflows, including trust, control, personalization, review, feedback, adoption, and failure states.
• Strong UX/UI skills across interaction design, visual craft, systems thinking, and data visualization for complex workflows and decision support.
• Technical fluency with AI, data, platform, and engineering partners, with experience aligning teams through research, prototyping, AI tools, lean UX, and measurable outcomes.
• Experience mentoring designers, raising craft quality, and using AI tools to explore, prototype, test, communicate, and improve collaboration.

Please include a link to your online portfolio. Only those applications that include portfolios will be considered.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Eligibility to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• Paid time away:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco’s flexible vacation time off program, with no defined limit on vacation time (subject to availability and business limitations)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, eligibility to earn annual bonuses subject to Cisco’s policies

Pay

The starting salary range for this position is $169,300.00 to $237,200.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below:

• New York City Metro Area: $194,600.00 - $328,600.00
• Non-Metro New York State & Washington State: $179,000.00 - $294,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.