Lead Product Designer, AI and Intelligence

This role is part of the Cisco Networking platform team, shaping portfolio-wide experiences in recommendations, automation, agentic workflows, predictive insights, and related areas. You will have agency to drive customer outcomes, partner across teams, and align with broader Cisco platform efforts where shared patterns matter. The work spans AI-powered automations, network health, data-rich insights, and other intelligence experiences that help customers understand their networks, decide what to do, and act with confidence.

About the role

This is an individual contributor role for a product designer practitioner who has shipped customer-facing AI, ML, automation-heavy, or intelligence experiences and can help define strong AI experience design in practice. The successful candidate will bring strong product and systems thinking, technical fluency, interaction design, visual craft, and data visualization skills. You will partner closely with cross-functional platform teams to shape the customer experience, AI behaviors, workflows, and system logic behind useful, trustworthy, and shippable products.

As UX designers, we consider the full customer journey across products, personas, workflows, and ecosystems. We believe product quality depends on team quality, so we place a high value on thoughtful hiring and the growth and development of everyone on our team.

Responsibilities

• Lead design for AI-enabled product experiences across Cisco Networking platforms and products, from discovery through launch and iteration.
• Turn ambiguous AI opportunities into clear product concepts, flows, prototypes, and shipped experiences.
• Design AI-first interactions that surface what matters, adapt to context, guide decisions, automate routine work, and keep customers in control.
• Maintain deep understanding of AI technology, how it works, and how it is evolving.
• Translate user goals into data models, telemetry requirements, model training needs, and design direction.
• Partner across Networking to make technical capabilities useful for customers and feasible for teams to adopt.
• Design adaptive experiences for different personas, behaviors, workflows, and customer needs.
• Define reusable UX patterns for AI explanations, user control, review, correction, feedback, and advanced workflows across AI, intelligence, agentic, and automation-heavy experiences.
• Partner with teams testing faster design methods, using AI tools and design thinking to improve collaboration, prototyping, and decision-making.

Requirements

• A portfolio showing shipped AI-powered, ML-enabled, or data-intensive product experiences with clear customer value, outcomes, and craft.
• 10+ years of product design experience leading complex enterprise, platform, or technical products from strategy through delivery.
• Production experience designing AI-enabled products or ML-powered workflows, including trust, control, personalization, review, feedback, adoption, and failure states.
• Strong UX/UI skills across interaction design, visual craft, systems thinking, and data visualization for complex workflows and decision support.
• Technical fluency with AI, data, platform, and engineering partners, with experience aligning teams through research, prototyping, AI tools, lean UX, and measurable outcomes.
• Experience mentoring designers, raising craft quality, and using AI tools to explore, prototype, test, communicate, and improve collaboration.

Please include a link to your online portfolio. Only those applications that include portfolios will be considered.

Why Cisco

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Pay

The starting salary range posted for this position is $169,300.00 to $237,200.00 and reflects the projected salary range for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

The full salary range for certain locations is listed below. For locations not listed, the recruiter can share more details about compensation for the role in your location during the hiring process.

• New York City Metro Area: $194,600.00 - $328,600.00
• Non-Metro New York State & Washington State: $179,000.00 - $294,000.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include:

• Medical, dental, and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year for non-exempt employees, accrued at a rate of 4.92 hours per pay period for full-time employees
• Flexible vacation time off program for exempt employees, with no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles, subject to Cisco’s policies

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan.