Lead Phlebotomist
UPMC · Altoona, PA · 1 wk ago
HealthcareFull-time
About the role
This position requires weekend/holiday rotation and is seeking a full-time Lead Phlebotomist.
Responsibilities
- Reads, understands, and complies with organizational and departmental policies, procedures, and protocols.
- Collects specimens in a timely manner and according to established procedures.
- Follows positive patient ID policy to accurately collect and label specimens.
- Communicates appropriately with clients, patients, and coworkers. Remains polite and courteous at all times. Communicates all unresolved problems immediately to supervisor.
- Calls clients to confirm handwritten orders, obtains accurate billing information, dx codes, UPIN information, etc. when needed.
- Participates on teams and special projects. Performs other duties as assigned.
- Performs basic clerical duties, i.e. filing, faxing, preparing mail, data entry, etc.
- Delegates phlebotomy priorities and other non-urgent tasks to staff as needed.
- Keeps work area clean and neat. This includes waste disposal, stocking of supplies, management of lab coat cleaning.
- Interacts with all customers, internal and external, courteously and professionally; answers the phone and responds to telephone inquiries in a timely manner.
- Trains, mentors, and orients new employees as assigned.
- Completes all required documentation and statistical logs as required.
- Processes and/or packages specimens according to testing specifications. Investigates problems and documents occurrences appropriately in a timely manner.
- Assists and works with staff to ensure compliance with dress codes, policies and safety regulations. Immediately reports any violations to supervisor.
Qualifications
- High School diploma or equivalent.
- Certification from an accredited Phlebotomy or Medical Assistant program is preferred.
- Minimum 2 years experience.
- Medical terminology knowledge and laboratory information system experience is preferred.
- Ability to establish work priorities and handle several procedures simultaneously.
- Ability to interact with other departments.
Benefits
- Earn over 5 weeks of paid time off every year.
- Affordable medical, dental & vision coverage.
- Student loan assistance and tuition reimbursement options.
- Earn up to 8% of your eligible pay in retirement contributions from UPMC.
- Employer-paid life insurance.
Pay
- Competitive pay for the work that you do – base pay, merit, and premium pay.
Schedule
- Full-time position requiring weekend/holiday rotation.