Lead Phlebotomist

Position Highlights

• Full-Time, 40 hours/week
• Hours: Monday- Friday; Must be willing to work variable 8 hour shifts in between the hours of 7:00am-6pm. Every Other Saturday
• Required- 7:00am-1:00pm

About the role

You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do. With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care.

Responsibilities

• Trains, complies, and assesses competency for the collection of patient samples for adult and pediatric patients by vascular access (venipuncture) or capillary collection (finger stick) using aseptic protocols, accurate patient identification and proper labeling procedures.
• Assists with collection during peak volume times as well as determined by operational needs.
• Initiates investigation for issues and concerns that arise and reports to the appropriate leadership as well as being involved in any education required.
• Accountable for the first line of communication for Phlebotomy staff in day to day operations that includes but is not limited to scheduling, Quality Assurance monitoring, and clinical staff support.
• Performs specimen centrifugation, processing, prepping for transportation, storage and retrieval.
• Produces patient demographic sheet and prepares additional paperwork, labels, etc. to accompany specimens, as necessary.
• Demonstrates and explains appropriate phlebotomy techniques and procedures in order to obtain corporation and assistance for specimen collection.
• Demonstrates sound decision making and necessary judgment to assess adverse reactions such as dizziness or other distress and notifies the appropriate clinical staff.
• Preserves patient confidentiality and ensures HIPAA compliance with all patient related duties.
• Maintains a clean patient/working environment while meeting the requirements with all OSHA and regulatory agencies with appropriate use and disposal of sharps, medical/biological waste.
• Performs CLIA waived and some CLIA moderate testing as well as Bone Marrow collection assistance.
• Ensures the accurate recording of test results to ensure quality reporting within the expected time frame.
• Communicates any questions, unusual findings or observations to the Lab Manager or Supervisor.
• Works directly with the physicians for the observation and assistance in the bone marrow specimen collection and preparation of samples for testing.
• Ensures patients receive a quality professional phlebotomy service and a pleasant patient experience at all locations in addition to phone interactions.
• Participates in the educational and training activities and may participate in the performance of routine administrative and non-routine technical functions within their scope.
• Interacts with patients professionally and courteously utilizing positive patient experience tools.
• Maintains inventory of supplies and materials within the department.
• Investigates RL6 investigation and support.
• Reports and investigates patient safety incidents, medical errors and potential risks in the facility.
• Assists with identification and implementation of corrective action where appropriate.
• Investigates issues such as turn-around-times with the lab, problems receiving supplies, patient issues and concerns, and will be responsible for forwarding these issues to the correct leadership.
• Local travel required 25-50% of the time based on the operational needs within the Laboratory Services Department of DuPage Medical Group with limited notice.

Requirements

• High School Diploma or equivalent.
• Phlebotomy Certification required (within three months of hire date, before preferred).
• Certified by (Governing Body): AMT- American Medical Technologist, ASCP – American Society for Clinical Pathology, NCA - National Credentialing Agency, National Health Association (NHA), National Phlebotomy Association (NPA).
• 3 years of phlebotomy experience required.
• Point of Care (CLIA Waived testing) experience preferred.
• CPR required.

Qualifications

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.