Lead Permit Technician
City of Naperville · Naperville, IL · 1 wk ago
Engineering$27.73/hrFull-time
Responsibilities
- Train, oversee and guide the work of the Permit Assistants and assist with the teams duties as needed.
- Carry out reviews, approve time-off requests, and reassign work duties to the team to balance workloads.
- Maintain a thorough understanding of the permit process and the roles of the Permit Assistants and Permit Specialists.
- Maintain an in-depth knowledge of the functionality of the software platforms used for permit management, assist in upgrades, and help maintain information on the City website.
- Create, maintain and generate records and reports.
- Engage property owners, developers and design professionals and contractors to ensure complete and accurate permit submittals.
- Establish and maintain effective working relationships with all City departments and outside review agencies.
- Continually monitor permitting processes and work with management on suggested improvements to meet the changing needs of customers.
- Design processes to enhance workflow.
- Perform administrative tasks relating to permitting processes.
- The permitting process includes, but is not limited to, building permits, site development permits, right-of-way permits, and fire department permits.
- Assist in the processing of agreements, which may include, but are not limited to right-of-way and easement encroachments.
Qualifications
- Education equivalent to a high school diploma
- A minimum of 3 years of experience with building/development functions in municipal environments (Equivalent combinations of applicable experience, certifications, and education may be considered)
- ICC Permit Technician Certification (or must attain it within 6 months of hire)
- Valid State of Illinois Class D Drivers License
- Pr Ferred Associates or Bachelors degree in a related field
- ICC Code Specialist Certification (or must attain within 2 years of hire)
- Previous supervisory experience
- Experience working in Tyler EPL (EnerGov) or similar plan review software
- Ability to speak and write fluent English