Lead Parking Enforcement Officer

About the role

Villanova University, founded in 1842, is a mission‑driven Catholic institution inspired by the values of truth, unity, and love. As a community dedicated to service, Villanova offers employees a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.

Responsibilities

• Issue parking tickets using an automated License Plate Recognition (LPR) system.
• Assure all parking equipment is well maintained and operational.
• Collect cash and credit card receipts from multiple pay stations in the University parking garage and exit gates.
• Help set up the parking garage/lot for events with cones and barricades to direct vehicles to maximize parking spaces.
• Assist with traffic flow for entry and exit during events.
• Report any known accidents, safety hazards, maintenance repair, or suspicious activities to a supervisor or appropriate department.
• Perform other duties and assist with projects as assigned.

Requirements

• HS Diploma or equivalent required.
• Experience in parking operations, facilities management, or a university setting.

Skills

• Organized and detail‑oriented with good customer service skills and a positive, friendly approach and demeanor.
• Knowledge of using handheld tablets.
• Valid Driver’s License and ability to meet and maintain VU driving privileges as outlined by Villanova Office of Risk Management’s “Policy for Drivers of University Vehicles”.

Qualifications

• Able to work in all weather conditions for long periods.
• Experience with University vehicles, T2 Parking Equipment, including mobile fixed License Plate Readers (LPR), vehicle boot (immobilizer), and hand tools needed to repair/replace T2 garage equipment.
• Ability to walk and stand for extended periods of time and lift up to 50 lbs.

Benefits

• Holistic benefits package.
• Generous paid time off.
• Competitive retirement savings plan.
• Flexible work options.
• Wellness programs including gym membership.
• Professional development.
• Tuition assistance.

Pay

Hourly grade 9; salary range $17.51–20.94 per hour.

Schedule

Hours: Tuesday – Saturday, 2 PM to 10 PM; Saturdays vary due to campus events.