Lead Parking Enforcement Officer

About the role

The Position SHIFT WORK. FLEXIBILITY IS A MUST. WORKING SCHEDULE WILL BE PROVIDED ONCE TRAINING HAS BEEN COMPLETED.

Starting Pay For This Position Is $26.18 Per Hour NON-NEGOTIABLE

Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans.

Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program.

And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave.

Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program.

Responsibilities

• Lead, guide, and manage a team of parking enforcement officers, ensuring they adhere to departmental policies and uphold parking regulations effectively.
• Cook up daily enforcement routes and tasks, ensuring maximum coverage and efficiency in monitoring designated areas.
• Conduct training sessions for new hires and existing team, ensuring that all officers are informed of the latest policies, procedures, technologies, and best practices in parking enforcement.
• Oversee and directly engage in the consistent enforcement of all parking regulations, ensuring citations are issued for parking violations in a fair and just manner.
• Handle escalated complaints and concerns from the public related to parking violations and enforcement actions. Provide diplomatic solutions that balance regulations and public relations.
• Plan, manage, and oversee parking arrangements for special events, ensuring smooth traffic flow, optimal space utilization, and proper signage, while liaising with event organizers and other relevant departments.
• Patrols an assigned area, inspecting payment and vehicles for violations of parking regulations; writes summons in case of violation.
• Immobolizes vehicles on the City scofflaw list; collects outstanding fines and fees, assists when called upon to remove immobilization devices on vehicles.
• Troubleshoots problem situations and performs inspections of valet parking operations. Recommends suspension or revocation of valet parking permits.
• Performs on-street surveys regarding parking issues including enforcement, meter maintenance and parking regulatory signage.
• Gathers and analyzes data; prepares reports related to parking operations and other reports as requested by Department.
• Prepares work orders for the repair and maintenance of parking enforcement equipment and vehicles.
• Consults with management staff regarding the selection of enforcement software, hardware, and other parking related purchases or upgrades.
• Provides testimony in court, regarding parking violations and appeals.
• Issues citations for violations of the City Code.
• Aids with traffic control in and around public parking garages.

Requirements

• High School Diploma or GED, plus two (2) years of experience in Parking Enforcement.
• State of Florida Certified Parking Enforcement Specialist.

Qualifications

• Associate's Degree, plus four (4) years of experience in Parking Operations.

Skills

• Knowledge of computer programs, including specialized parking programs and Microsoft Office.
• Ability to enforce rules and regulations in a fair, just, and tactful manner.
• Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.
• Ability to schedule, assign and supervise the work of subordinates.
• Ability to prepare a variety of reports for management.
• Ability to communicate clearly, orally and in writing.

Benefits

• Low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans.
• 4-Day Work Week and an Award Winning Wellness Program.
• Generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave.
• Federal Student Loan Forgiveness Program for employees with 10 years of public service and on-time payments.

Pay

$26.18 per hour NON-NEGOTIABLE

Schedule

Shift work with flexibility in schedule provided after training.

Benefits

• Medical, Dental, Vision and Flexible Spending Plans.
• 4-Day Work Week and an Award Winning Wellness Program.
• Generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave.
• Federal Student Loan Forgiveness Program for employees with 10 years of public service and on-time payments.