Lead Package Handler - Knoxville - LS

About the role

OnTrac is hiring a Peak Lead Package Handler in Minneapolis, MN! This position plays a crucial role in overseeing the offloading, loading, and sorting of packages for distribution. Our Package Handler Leads work closely with Area and Operations Managers to train new hires, support business metrics, and uphold company values.

Location: 10738 Dutchtown Rd., Knoxville, TN

Responsibilities

• Load and unload packages from trailers, conveyor belts, and sortation equipment.
• Sort, scan, and route parcels to designated areas based on destination or route.
• Provide guidance and direction to package handlers during assigned shifts.
• Assist with onboarding and training new team members.
• Monitor workflow and help balance labor to meet volume and service timelines.
• Reinforce safety practices, proper lifting techniques, and compliance with procedures.
• Identify and communicate performance issues, productivity gaps, or operational concerns.
• Serve as a point of contact for operational questions and issue escalation.

Requirements

• High school diploma or general education degree (GED) preferred.
• At least 1 year of industry experience.
• 1 year of leadership experience preferred.
• Ability to regularly lift, push, and pull 25 to 35 lbs, occasionally carry up to 50 lbs, and occasionally push or pull up to 150 lbs using a pallet jack or gaylords to transport large packages.
• Must be at least 18 years of age.

Skills

• Strong knowledge of package handling and sortation workflows.
• Ability to lead by example in safety, productivity, and attendance.
• Effective communication and basic coaching skills.
• Ability to problem-solve in a fast-paced, high-volume environment.
• Comfortable providing direction to peers and supporting leadership initiatives.

Benefits

• Medical, Dental, and Vision insurance; HSA and FSA options
• Life and Disability coverage (basic and voluntary)
• Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
• Competitive benefits and 401(k) with company match
• Referral Bonus Program – up to $500 per referral!
• Paid Vacation, Sick Leave, Floating Holidays, and Parental Leave
• Paid Holidays
• Employee Assistance Program
• Safe and clean work environment

Pay

The compensation for this role is based off your current base pay rate plus a $5/hour premium.

Schedule

Shift(s): Thursday through Monday from 3:45 AM to 12:15 PM. Duration: This Seasonal Role is expected to take place from 10/24/26 until 12/26/26 (subject to change based on business needs).