Jobs · Management · North Carolina

Lead Operator

ImageFIRST · High Point, NC · 1 wk ago
ManagementFull-time

About the role

Founded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry - 97% - ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

Responsibilities

  • Act as a liaison to plant leadership in coordinating resources on the production floor.
  • Ensure all tasks necessary to complete the load out of product for delivery in their specific department have been completed daily.
  • Maintain regular, dependable attendance and high-level performance.
  • Communicate needs with other Lead Operator associates and/or leadership, and monitor the safety and cleanliness of the department daily.
  • Be responsible for other tasks, including but not limited to:
    • Set the floor at the beginning of the shift and continue to stage resources as needed for daily load-outs
    • Break down items, scan, process/sort, tag and label product
    • Load and unload laundry
    • Inspect product to see that it meets standards for finishing, stains, and repairs
    • Help track productivity in their respective department
    • Participate in daily production update meetings with production management
    • Monitor clean return levels per route per day and report to supervisor any recommendations on reductions
    • Aid in identifying and training a backfill of Lead Operators for any time-off needs
    • Analyze and monitor shelf levels for back stock of load-outs
    • Report needs in a timely manner to supervisor
    • Communicate shortages to supervisor
  • Other duties may be assigned depending on area of plant

Requirements

  • Ability to communicate effectively both verbally and in writing
  • General computer knowledge required
  • Basic math required (addition, subtraction, division, multiplication)
  • Well-respected by peers and local leadership
  • Coachable and flexible to process changes
  • Flexibility in scheduling based on volume. Must be available to work overtime during high volume periods if needed
  • Physical ability to continuously stand, stoop, bend, reach, push, and stack merchandise
  • Lifting requirements up to 30 pounds

Skills

  • Knowledge of the proper usage of all production equipment in the plant

Benefits

  • Weekly pay
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Paid Parental Leave
  • Tuition Reimbursement
  • Referral Program
  • Great company culture
  • Collaborative team environment

Pay

Weekly pay

Schedule

Flexible schedule based on volume. Must be available to work overtime during high volume periods if needed

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