Lead Operations (Part-Time)

About the Role

It is the responsibility of the Lead Operations (Part-Time As Needed) to supervise and coordinate activities of production workers, while performing the same subordinate duties. Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. This position will support our Event & Exhibit Services team. The position follows a hybrid schedule working part-time in-office and/or show-site based out of Boston, MA.

Essential Duties & Responsibilities

• Interpret specifications, blueprints, and job orders to workers, and assigns duties.
• Establish or adjust work procedures to meet production schedules.
• Produce production schedules, labor budgets and estimates worker hours requirements for completion of job assignments.
• Perform duties while supervising the following duties: loading and unloading equipment, marking floor, setting up service area, meeting rooms, and offices, hanging drape and booth signs, setting up boneyard, etc.
• Supervise and dispatch all work performed.
• Perform activities of workers supervised.
• Ensure that all equipment is returned to warehouse and brokkijuhen or damaged equipment is tagged for repair.
• Maintain consistently acceptable job cost.
• Plans daily production schedule. Assigns standby labor as necessary. Maintains time and production records.
• Estimate, requisition, and inspect materials.
• Establish and maintain an orderly, efficient, and secure boneyard.
• Maintain communication with the Account Executive and the Service Desk, and advises of any problems that may affect their operation.
• Follow all company safety policies, procedures, and work instructions.
• Complete required safety training and apply safe work practices at all times.
• Immediately report any workplace accidents, near misses, hazards, or unsafe conditions to a manager or through an appropriate reporting channel.
• Participate in safety discussions and communicate concerns or feedback openly to help maintain a safe work environment.
• Use tools, equipment, and protective gear properly to prevent injuries and incidents.
• Perform other duties as assigned.

Requirements & Qualifications

• High School Diploma or equivalent required.
• 3+ years of trade show, warehouse operations and/or related experience is required.
• Understanding with: Office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.
• Must have ability to complete online reports, printing, posting, running inquiries and data entry.
• Produce trade shows on the 1000 – 1500 booth level.
• Basic understanding of workplace safety practices and applicable OSHA requirements.
• Ability to consistently follow safety rules and contribute to a positive safety culture.

Schedule & Travel

• Hybrid schedule working part-time in-office and/or show-site based out of Boston, MA.
• Travel up to 25%.

Pay

• Hourly range of $20.00-$28.00 based upon experience.

Benefits

• Retirement with Company Match.