Lead Office Coordinator - Vascular - Full Time - Days

Core Job Responsibilities

• Provides non-clinical patient support/act as liaison between patients and clinical staff and providers
• Utilizes phone notes for all communication/documentation between self and patient
• Answers phone calls (message to providers, appointments made/changed, normal lab results, referring to nurse when clinically appropriate)
• Check patients in/out
• Obtain authorizations for office procedures
• Affords assistance with provider schedules, canceling, rescheduling as needed
• Affords cross training in other positions, as applicable
• Sends letters to patients as needed to inform of visit
• Sends letters insurance companies appealing denied services
• Places Lawson orders
• TMA requests
• Ensures all audits, controls, inspections are completed (daily, weekly, monthly, etc.)
• Completes office payroll
• Verify/authorize orders and forward packing slips to materials management
• Proficient in the necessary computer systems and functions. Able to provide assistance and training to staff and providers
• Ensuring staff compliance with all mandatory responsibilities, ie. Annual mandatories, health assessment, flu vaccine, etc.
• Lead for all non-clinical staff
• Perform other duties as required.

Education/Experience Requirements

• 5 years experience in an office setting
• Preferred: Experience with insurance company rules and regulations preferred, Medical Terminology strongly recommended

Licensure/Certification Requirements

Disclaimer: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.